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Work Planning Officer

March 14, 2026

Priority Candidates will be considered in the first instance

Makerfield Way Depot

Makerfield Way

Ince

Wigan

WN2 2PR

Salary: Grade 5, £26,824 - £29,540 per annum. £13.90 - £15.31 per hour

37 hours per week

We're on a journey to build a workforce reflective of our Borough.

We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you!

Your role:

You will play a key part in driving the performance of the Building Repairs & Maintenance in-house delivery and project works teams.

You will work closely with a supervisor and with other work planners as an effective team, ensuring colleagues are supported and absence covered.

You will be responsible for ensuring that works are scheduled, planned and allocated in a way that optimises the productivity of operatives and ensures timely completion. You will also be responsible for providing accurate management information and data for appropriate claiming of work costs.

Whilst we do operate within the flexitime scheme, cover for this service within the teams predominantly operates between the hours of 07:30 to 16:30.

About you:

You will have experience of working in a Building / Construction industry or related field of activity, especially in relation to local authority, schools and social housing property repairs and maintenance.

You will exhibit the Team Wigan Behaviours on a daily basis, maintaining effective working relationships, whilst demonstrating how you positively engage with managers/staff at all levels of the organisation, colleagues, other partners and customers. In addition, you will be enthusiastic for the role, be willing to suggest and try new approaches and be keen to contribute and make a difference.

You will also require a good understanding of the value and use of new technology to improve and modernise working processes. You will also have the competency in utilising a number of databases and Microsoft applications daily.

About us:

Wigan Council has been voted ‘Overall Council of the Year’ at the APSE (Association for Public Service Excellence) Awards. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or 'unbroken' between the supporting organisations.

The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them.

This role will provide the opportunity for the successful candidate to be part of Team Wigan delivering key services that are high quality, flexible and responsive.

In return you’ll have access to a range of benefits, including a pension, staff discounts, loyalty rewards, training and development and paid annual leave. If you want to be a part of the Wigan Team please follow the link to Apply

Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan.

To be appointed to this role you must be able to prove your right to work in the UK. Please visit the link below to check you qualify to apply. Please note, at present we are not a licenced sponsor. Prove your right to work to an employer: Overview - GOV.UK (www.gov.uk)

Prove your right to work to an employer

For further information, please contact Sharon Smith, Operations Manager at sharon.smith@wigan.gov.uk

Priority Candidates Interview date: Monday 20th April 2026

Interview date: Thursday 23rd April February 2026

To view the details relating to this position, please click the links below:

Supporting Documents

↗ Job Specification
↗ Privacy Notice

Calculate your take home pay. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year.

Employment could affect your benefits, find out more here. Turn2us Benefits Calculator.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...