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Warehouse Associate I

March 11, 2026

Job Summary

The Warehouse Associate strives to exceed customer expectations by ensuring orders are available, accurate, salable and received in a timely manner. This position will demonstrate order fulfillment task goals are conducted accurately, efficiently and safely, while surpassing customer expectations.

Essential Functions

To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.

Order Filling

Picks product from fulfillment center stock according to wave pick list and organizes on cart
Pulls warehouse items from the shelves based on number, size, color, quantity, and quality requirements
May operate scanners so that the proper order is picked, and inventory is managed accurately

Order Checking

Verifies that the item picked matches the item on the invoice by comparing manufacturer name, manufacturer item number, and item description
Verifies quantity of items picked matches item quantity on the invoice
For time sensitive items, verifies the expiration date on the item is acceptable for shipment to the customer
Verifies all items listed on the invoice have been picked
For items that include component(s), such as a pump, verifies that components are included

Packing

Counts quantity of items and verifies the count to the quantity listed on the invoice
Matches the ship to address or invoice number on the shipping label with the same information on the invoice
Selects correct packaging, fill and labels
Follows regulatory guidelines when packing items with regulatory classification
May create proper shipping papers for packages containing hazardous materials

Manifests

For packages not auto-manifested: weighs packages, determines appropriate method of transportation, verifies proper labeling, scans information and applies shipping labels
For packages auto-manifested: verifies and corrects non-conforming packages

Expeditor

Processes orders requiring special handling as required by branch personnel, sales staff or end-user

Order Processing

Fulfill current or new client orders to achieve client customer satisfaction

Additional Functions

In addition to the essential functions listed above, the incumbent may perform the following additional functions.

Transacting all business in accordance to Patterson Companies business code of ethics and conduct
Align with Patterson Companies Purpose, Vision and Values statement
Using assigned warehouse equipment/machinery to perform assigned job
Meeting/exceeding assigned performance metrics and KPIs
Helping maintain an organized, clean and safe warehouse
Handling all hazardous materials, pesticides, and prescription drugs according to the Company’s processes/procedures and all applicable laws and regulations
Performing all work in accordance with Company Safety guidelines and procedures, with safety and regulatory compliance
As assigned

Required Qualifications

High School diploma or GED preferred
Ability to read, write and count
Comprehensive problem-solving skills
Ability to meet deadlines and productivity goals

Working Conditions

Material and Equipment Directly Used:

General warehouse equipment
General office equipment
MS Office, Shipping and proprietary inventory management software
This position may require the ability to train and certify the use of a variety of forklifts: sit down, Cherry picker (mobile elevated working platform) and/or Joey forklift (multipurpose order picker that can elevate an operator and can be driven at height to move from task to task)

Working Environment/Physical Activities:

Moving 75% of the time
Frequently grasp, reach, bend and stoop in narrow/confined spaces
Exposure to dust

Physical Demands:

Lift and carry up to 55 pounds, team lift 56 to 100 pounds: continuous, moderate or occasional heavy physical activity
Sitting or standing: continuous, moderate or occasional heavy physical activity
Use of hands: Continuous, moderate or occasional heavy physical activity
Stoop, bend, or crawl: Occasional or frequent moderate physical activity
Ascend/descend on a ladder. Occasional or frequent moderate physical activity

Travel and On-call

This position requires no travel per week in a local area
For this position being on-call is not required

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...