Walk-In Drive - Customer Support - International Voice process -Freshers (Coimbatore)

🚀 Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support! 📍 Locations: Bangalore (Interview), Job Locations: Bangalore 🗓️ Walk-In Dates: 23 Jan 2026 ⏰ Time: 10:00 AM to 1:00 PM 🏢 Venue: IIPM INFOSYS 41P, 1st Main Rd, next to Tejas, Shanthipura, Phase II, Electronic City, Bengaluru, Karnataka 560100 🔔Mode: 100% Work from Office (WFO) 👥 Who Were Hiring (Only for Graduates not for Post Graduates) We are looking for customer-focused individuals join our International Voice Support team. As a Customer Support Executive, you will be the first point of contact for global customers, assisting them with queries, troubleshooting issues, and ensuring a seamless service experience. 💼 Key Responsibilities - Handle inbound and outbound calls from international customers. - Resolve product or service-related queries and complaints in a timely and qualified manner. - Provide accurate information and troubleshoot customer concerns effectively. - Ensure high levels of customer satisfaction and experience. - Document all interactions in the system as per process guidelines. - Meet or exceed performance metrics such as call quality, response time, and customer satisfaction scores. - Collaborate with internal teams to resolve complex issues. Required Qualifications & Skills: - Must be a graduate in any discipline. (We are not hiring Post- graduates for this role) - Excellent verbal communication skills in English. - Should be comfortable to work in night shifts/rotational shifts. - Prior experience in BPO/Call Center environment. - Familiarity with CRM tools and ticketing systems. - Ability to handle pressure and multitask effectively. 📝 Mandatory Documents to Carry - Updated printout of your resume - Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport) - All original academic documents for verification: ▸ 10th & 12th Marksheets ▸ Graduation (All Semesters, CMM, Provisional & Degree Certificate) ⚠️ Laptops & cameras are not permitted due to security restrictions. Government ID is mandatory for entry into the campus. 📌 How to Attend the Walk-In - Carry a copy of this email/invitation - Register your application in advance - Walk into the IIPM INFOSYS on 23rd Jan- 2026 between 10:00 AM 1:00 PM 🌟 Why Infosys BPM? - 💼 Work with a global brand - 📚 Extensive training & upskilling programs - 🚀 Fast-track career growth in tech support or customer success - 🌏 Dynamic, inclusive, and team-oriented culture Come build your career with Infosys BPM. Lets grow, together. We cant wait to meet you! Warm Regards, Talent Acquisition Team 📩 Infosys BPM Ltd. 💼 Human Resources | INFY HR 🌐 www.infosysbpm.com 📍 Bangalore | Pune | Global Locations Transforming Talent | Empowering Careers

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...