Utility Control System Operator (00589)

:<br><br>Performs intermediate semi-skilled work monitoring the operation of the City's utility systems; does related work as required. Work is performed under regular supervision.<br><br>:<br><br>Monitoring operation of utility systems; responding to inquiries; maintaining records; dispatching crews.<br><br>*(The following tasks are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)*<br><br><ul><li> Monitors and observes the SCADA System, OMS, alarm system, utility security systems; wastewater system, advanced metering infrastructure, load management and water system.</li><li> Switches control modes to required position.</li><li> Checks telemetry and mechanical alarms; dispatches crews to restore alarms back to normal.</li><li> Ensures adequate water tank levels are maintained.</li><li> Answers incoming trouble calls and dispatches crews to restore utilities; opens and closes service orders.</li><li> Records all emergency and non-emergency trouble calls on appropriate forms.</li><li> Responds to inquiries from public.</li><li> Calls in emergency and non-emergency locates and cut lines.</li><li> Executes load management and enters time data during performance of load management.</li><li> Monitors substations.</li><li> Works rotating shifts to cover 24 hour/7 day week assignments.</li><li> Performs related tasks as required.<br><br></li></ul>:<br><br>General knowledge of utility system control procedures and related equipment, gauges, and computer-operated systems; general knowledge of the activities and responsibilities of all City departments; ability to analyze problems and identify reasonable solutions; ability to operate a variety of controls manually; work rotating shifts; ability to deal tactfully with the general public under stressful conditions; ability to speak distinctly over a two-way radio; ability to establish and maintain effective working relationships with associates and the general public.<br><br>:<br><br>Education and Experience<br><br>Any combination of education and experience equivalent to graduation from high school and some experience dealing with the general public.<br><br><strong>Special Requirements<br><br></strong>Possession of an appropriate driver's license valid in the State of North Carolina.<br><br>*The City of New Bern is an Equal Opportunity Employer.*

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...