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Trust Operations Officer

March 14, 2026

Closing date: 10 April 2026 PLEASE DO NOT APPLY USING THE DERBYSHIRE COUNTY COUNCIL WEBSITE, PLEASE SEE DETAILS BELOW. About This Role Learners’ Trust is a ambitious, dynamic multi-academy trust supporting schools across Derbyshire and South Yorkshire. We believe every child deserves the opportunity to thrive, and we empower them with the skills, confidence, and knowledge to make real choices as they grow. Our vision is built on collaboration, leadership, and equity: developing outstanding leaders, delivering excellent teaching, and ensuring every learner receives the support they need. Our culture values each school’s identity, teamwork across the Trust, and a relentless focus on ensuring no child or family is left behind. This is a pivotal operational support role at the heart of Learners’ Trust, providing high-quality administrative, organisational and project coordination support to the Trust Operations Manager and Chief Operations Officer. You will play a key part in ensuring the smooth day-to-day running of Trust operations, supporting policy compliance, operational processes, internal communications and staff engagement initiatives. Working across multiple workstreams, you will help drive efficiency, maintain strong governance practices and contribute to the successful delivery of operational projects that support the Trust’s strategic objectives. In this role, you will: <ul><li>Provide comprehensive administrative and organisational support to the Trust Operations Manager and COO, including managing operational inboxes and responding to queries.</li><li>Coordinate business-as-usual operational activity, maintaining accurate records and producing documentation in line with Trust procedures.</li><li>Support the review, version control, approval and communication of operational policies to ensure compliance with Trust and statutory requirements.</li><li>Organise and coordinate internal meetings, preparing agendas and papers, and tracking actions to completion.</li><li>Assist in the planning, coordination and monitoring of operational projects, liaising with internal and external stakeholders as required.</li><li>Support staff engagement and wellbeing initiatives, including communications, events, feedback collection and evaluation. </li></ul>What we can offer you in return: <ul><li>A welcoming, diverse and supportive community that values people and their contributions</li><li>Hybrid working arrangements, with a blended approach of office and home working</li><li>A generous benefits package including 28 days’ annual leave rising to 33 days after 5 years’ continuous service plus statutory public holidays</li><li>Access to an excellent pension scheme</li><li>Access to a wide range of staff benefits such as health and wellbeing support and staff discounts at major retailers</li><li>Investment in your development, with opportunities to grow your career and make a meaningful impact. </li></ul>Our trust is a supportive, inclusive, caring and positive workplace and we welcome applications from all communities. This is a full time, permanent position, working 37 hours per week. To learn more and apply for this post, please download our Recruitment pack here: https://thelearnerstrust.org/vacancies/ Provisional Interview Date: 21 April 2026

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...