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System Analyst - API, AWS

March 6, 2026

About the position

We are seeking a technically focused System Analyst to support our Commercial Lending Technology team in either Raleigh or Wilson, North Carolina. This role will primarily concentrate on the technical aspects of enhancing and maintaining systems that drive our commercial lending operations. The analyst will be responsible for writing user stories, gathering and documenting detailed business requirements, and ensuring these are accurately reflected and updated in Rally. A key part of the role includes hands-on API work, such as testing and troubleshooting using tools like Postman, and supporting system integrations to optimize business processes. The ideal candidate will bring strong technical experience, solid analytical skills, and an understanding of how complex systems and APIs connect to meet business objectives. Collaboration is essential to successfully deliver technology solutions that enhance efficiency and support our commercial lending function Please note that this position is based in an office-centric environment. The work schedule requires employees to be on-site four days per week, one day remote.

Responsibilities

Gather, formulate and define requirements to solve intermediate to complex business problems.
Provide technical team members and users with assistance solving application related problems, such as malfunctions and program problems.
Analyze requirements, plan and design applications using techniques, such as structured analysis, data modeling and information engineering.
Plan and execute appropriate testing (e.g. test plans, test cases, and test scripts) to comprehensively test assigned enhancements to business applications.
Coordinate the installation and application enhancements and/or releases.
Expand or modify applications to serve new purposes or improve work flow.
Assess the usefulness of pre-developed application packages and adapt them to a user environment.
Develop, document and revise flow chart’s system design procedures, test procedures and quality standards.
Review and analyze applications, including performance results, to locate code problems.
Oversee work products of other Systems Analysts and serve as project leaders for small-sized systems projects.

Requirements

Bachelor’s degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience
Three or more years of banking, financial services, digital, or other relevant work experience
Two or more years of product, analysis, technology, and/or design experience
Comfortable managing concurrent projects in a fast-based, results-driven environment
Comfortable with ambiguity, leading work autonomously, and making independent decisions
Well-developed verbal and written communication skills
Well-developed analytical, decision-making, and problem-solving skills
Solid understanding of trends in technology and in the financial services industry
Ability to learn and translate technically complex concepts into business-friendly terminology
Considerable tact, diplomacy, and people skills
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products, to analyze and communicate complex information to business leadership

Nice-to-haves

Core business/systems analyst skills, such as requirement gathering, wire framework, SQL, and APIs.
Cloud knowledge – AWS, Azure or Google
Creation of flow charts and process flows.

Benefits

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.
Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
For more details on Truist’s generous benefit plans, please visit our Benefits site.
Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.
As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...