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STUDENT PROFESSIONAL WORKER, INFORMATION TECHNOLOGY

March 11, 2026

<img src="https://secure.neogov.com/images/AgencyImages/jobposting/3482/jobpostings/image/DHR (new).png" style="width: 463px;" data-uw-rm-alt-original="" alt="With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more." data-uw-rm-alt="CT" class="fr-fic fr-dii"><div style="text-align: center;">Exam Number</div><div style="text-align: center;">R2482E-R</div> <div style="text-align: center;">Type of Recruitment</div><div style="text-align: center;">We welcome applications from everyone</div><div data-empty="true" style="text-align: center;"> </div>When to Apply The application filing period will begin on October 17, 2025, at 8:00 a.m. (PT) - Continuous. We will keep accepting applications until the position is filled. The application window may close unexpectedly once we have enough qualified candidates. Why work for us? With more than 10 million residents, Los Angeles County is the most populous county in the nation! As the largest employer in Southern California, over 116,000 employees in more than 38 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. We are dedicated professionals committed to preserving the dignity and integrity of the workplace as well as protecting the rights of each employee. The County has more than 2,300 different job descriptions, offering a lifetime of opportunities and careers! We offer one of the strongest public-sector benefits packages in the country. Join us and discover a rich selection of health care options, robust retirement plans and the flexibility to work, relax, and rejuvenate to reach your fullest personal and professional potential. What The Student Professional worker program is: The Student Professional Worker Program is designed to provide on-the-job training and experience while participants obtain their degree. We will help you to gain experience in building employment skills, establishing a professional network while continuing your education. This is temporary, part-time position, compensated on an hourly as-needed basis for up to 30 hours per week during instructional period.What will I do as a Student Professional Worker, Information Technology? <ul><li>Perform a wide-range of technical support duties including configuration of computers, printers, and installation of equipment and applications software, simple maintenance and repair of computers and printers, and identification and resolution of computer hardware and software problems.</li><li>Assist in preparing test data and test plans, system and program documentation, and in preparing and debugging detailed coding instructions.</li><li>Assist in monitoring, evaluating, and debugging network systems and coordinates with ITS regarding possible changes to improve operations and efficiency.</li><li>Assist in providing end user hardware and software support in a help desk environment.</li><li>Assist in the development of macros, web pages, and simple modifications to existing software applications.</li><li>Assist in writing computer programs and provides documentation to streamline information processing and program data analysis.</li><li>Assist IT staff in the development and dissemination of newsletters, graphics, charts, forms, or handouts during training sessions.</li><li>Assist in ad hoc report development.</li><li>Create, modify, or maintain simple applications/databases for data, such as training information, budget or departmental data as needed.</li><li>Provide basic training to department staff on technical topics, software products, and use of utilities as needed.</li><li>Participates in preparing detailed coding instructions or other higher-level computer programming languages as needed.</li></ul>Requirements to Qualify Current enrollment in a Bachelor's degree program with specialization in Computer Science, Information Technology, or a related field and successful completion of 60 semester units or 90 quarter units. License A valid California Class C Driver License or the ability to utilize an alternative method of transportation when need to carry out job-related essential functions. Physical Class Physical Class III – Moderate: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. Successful candidates are required to submit the following documents during the hiring process: In order to receive credit for enrollment in an accredited college or community college, you must include a legible copy of the required document(s) listed below. Submit proof by uploading the document(s) as attachments at the time of filing or by e-mail to <a data-fr-linked="true" href="mailto:studentworkerexams@hr.lacounty.gov">studentworkerexams@hr.lacounty.gov</a> within seven (7) calendar days from application submission. Required Documents: 1. Proof of Academic Specialty / Declared Major in Computer Science, Information Technology, or a related field. Acceptable documents include:<ul style="margin-bottom: 3pt;"><li style="color: rgb(0, 0, 0);">Official or unofficial transcripts, or </li><li style="color: rgb(0, 0, 0);">A verification letter from the school administration confirming your declared major or program of study.</li></ul>2. Proof of Current Enrollment. Acceptable documents include: <ul style="margin-bottom: 3pt;"><li style="color: rgb(0, 0, 0);">A current Class Schedule confirming registration for the current or upcoming semester/quarter, or</li><li style="color: rgb(0, 0, 0);">A letter from the School Administration (on official letterhead) confirming enrollment status, or</li><li style="color: rgb(0, 0, 0);">A student ID card with photograph indicating current enrollment (must display the current term).</li></ul>3. Proof of Current Units Earned or Academic Status. Acceptable documents include: <ul style="margin-bottom: 3pt;"><li style="color: rgb(0, 0, 0);">Official or unofficial transcripts, or </li><li style="color: rgb(0, 0, 0);">A verification letter from your current school stating the units earned toward your academic status.</li></ul> If hired, you still need to continue to be enrolled and attend school to maintain status in the position. Our Assessment Process Once we have identified that you meet our requirements, an invitation regarding the following assessment processes will be sent: Examination Content This examination will consist of a multiple-choice and/or simulation assessment worth 100% assessing Navigation, Service Orientation, Issue resolution, Accurate Typing, Learning Potential, Achievement, Attentiveness and Desktop Support (Knowledge of Networking, Peripheral Components, Operating systems, Troubleshooting, and Providing Technical Support). Applicants must receive a passing score of 70% or higher on the assessment to be added to the list. Exam Review MULTIPLE-CHOICE AND /OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Transfer of Test Components If you have taken identical components recently for other exams, your responses may be automatically transferred to this examination. This exam contains test components that might be used on future exams, and your responses could be transferred to that exam. Test Preparation We provide study guides and other test preparation resources to help candidates prepare for employment tests. While the guides may help in preparing for the test, we recommend reviewing all related materials that seem necessary.<ul style="margin-bottom: 3pt;"><li>Online practice tests are available at https://www.shldirect.com/en-us/practice-tests (https://www.shldirect.com/en-us/practice-tests).</li><li>Various information can be found on our website at https://hr.lacounty.gov/job-search-toolkit/. The section dedicated to test preparation is "Employment Test Assistance."</li></ul> Eligibility and Vacancy Information Applicants who passed the assessment(s) are placed on a list in the order of their score group for a period of twelve (12) months. Applications will be processed as they are received and added to the list accordingly. We will use this list to fill vacancies in the County of Los Angeles as they occur.Application and Filing Information We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. This website can also be used to get application status updates.Please fill out the application completely. Provide relevant job experience including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed. We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification.We will send notifications to the email address provided on the application, so it is important that you provide a valid email address. If you choose to unsubscribe or opt out from receiving our emails, it is possible to view notices by logging into governmentjobs.com and checking the profile inbox. It is every applicant's responsibility to take steps to view correspondence, and we will not consider claims of missing notices to be a valid reason for re-scheduling an exam part. Register the below domains as approved senders to prevent email notifications from being filtered as spam/junk mail. <ul style="list-style-type: disc; padding: 0px 0px 0px 40px; color: inherit; font-style: normal; text-align: left; text-indent: 0px; margin-bottom: 3pt;"><li style="list-style-type: inherit;padding: 0.0px;margin: 0.0px;"><a href="mailto:dgrigoryan@hr.lacounty.gov">dgrigoryan@hr.lacounty.gov</a></li><li style="list-style-type: inherit;padding: 0.0px;margin: 0.0px;"><a href="mailto:studentworkexams@hr.lacounty.gov" style="color: inherit;text-decoration: none;font-style: normal;text-align: left;text-indent: 0.0px;" data-uw-rm-empty-ctrl="">studentworkexams@hr.lacounty.gov</a></li><li style="list-style-type: inherit;padding: 0.0px;margin: 0.0px;"><a href="mailto:info@governmentjobs.com," style="color: inherit;text-decoration: underline;" data-uw-rm-vglnk="">info@governmentjobs.com</a></li><li style="list-style-type: inherit;padding: 0.0px;margin: 0.0px;"><a href="mailto:talentcentral@shl.com" style="color: inherit;text-decoration: underline;">talentcentral@shl.com</a></li><li style="list-style-type: inherit;padding: 0.0px;margin: 0.0px;"><a href="mailto:noreply@proctoru.com," style="color: inherit;text-decoration: underline;">noreply@proctoru.com,</a></li><li style="list-style-type: inherit;padding: 0.0px;margin: 0.0px;"><a href="mailto:donot-reply@amcatmail.com," style="color: inherit;text-decoration: underline;" data-uw-rm-vglnk="">donot-reply@amcatmail.com</a></li></ul>New email addresses need to be verified. This only needs to be done once per email address and can be done at any time by logging in to governmentjobs.com and following the prompts. This is to enhance the security of the online application and to prevent incorrectly entered email addresses. Federal law requires that all employed persons have a Social Security Number, so include yours when applying.For those who do not have access to a computer or the internet, we provide access to complete an application at public libraries throughout the county.All applicants must file their application online using their own user ID and password. Using a family member's or friend's login information may erase a candidate's original application record.It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Anti-Racism, Diversity, And Inclusion (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. We are committed to promoting Anti-Racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Testing AccommodationIf you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation.Do you have any questions? Please contact us using the following information: Exam Number: R2482E-R Testing Accommodation Coordinator Email: <a href="mailto:TestingAccommodations@hr.lacounty.gov">TestingAccommodations@hr.lacounty.gov</a> Teletype Phone: (800)735-2929 California Relay Services Phone: (800) 735-2922 Department Contact Name: Diana Grigoryan Department Contact Phone: (213) 738-2084 Department Contact Email: <a href="mailto:studentworkerexams@hr.lacounty.gov" data-uw-rm-empty-ctrl="">studentworkerexams@hr.lacounty.gov </a>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...