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Student Engagement Administrator
Salary: £30,000 per annum
Contract: Permanent, Full Time (35 hours per week)
Location: Central London
We are delighted to be supporting a London‑based global higher education institution in their search for a Student Engagement Administrator to join their Student Life team. This is a permanent role, based on-site in Central London, offering a dynamic blend of frontline student support, programme coordination, and community engagement.
This is a fantastic opportunity for a student‑focused professional who thrives in a busy, multicultural environment and enjoys helping students feel welcomed, supported, and connected throughout their study abroad experience.
Key Responsibilities for this role include:
- Providing responsive, welcoming frontline support via the Student Life desk, email and phone, including assistance with ID cards, letters, transport cards and general enquiries.
- Supporting student access to health and wellbeing services, including guidance on UK healthcare processes and occasional accompaniment to appointments following protocol.
- Contributing to arrivals, orientations, tours and other key points in the student lifecycle.
- Assisting with the planning and delivery of workshops, cultural excursions, volunteering activities and wider Student Life programming, including event logistics and attendance tracking.
- Leading on assigned focus areas such as student clubs, identity‑based groups, volunteering, or wellbeing initiatives, and building partnerships with London‑based organisations.
- Supporting student leaders and cross‑university engagement schemes, including ambassador groups and first‑year leadership initiatives.
- Taking part in on‑call duties to respond to urgent student concerns and supporting key events which may involve occasional evening or weekend work.
- Experience in student‑facing roles or customer service, preferably within higher education or a similar environment.
- Strong organisational and communication skills, with confidence handling busy workloads and varied enquiries.
- A proactive, supportive approach and the ability to build relationships with students, colleagues, and external partners.
- An interest in intercultural engagement, community‑building, and student wellbeing initiatives.
- Flexibility to support peak times and participate in the on‑call rota.
Please apply below and submit your CV and cover letter in Word format.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you throughout the application process.
