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Sr. Firewall Quality Analyst | Remote, USA

March 10, 2026

The Senior Firewall Quality Analyst is responsible for ensuring the accuracy, compliance, and effectiveness of firewall configurations and rule changes across enterprise or client environments, ensuring they meet the highest standards of accuracy and effectiveness for Optiv. This role focuses on auditing work performed by firewall engineers, identifying gaps, and driving continuous improvement in network security posture. The ideal candidate combines deep technical expertise in firewall technologies with strong quality assurance and governance skills. Additionally, they will coach staff, identify trends from quality results, and continuously drive all areas of improvements to elevate the overall security posture of Optiv customers.

How you'll make an impact:

Quality Audits: Perform detailed reviews of firewall rule changes, configurations, and policy implementations to ensure alignment with internal standards, regulatory requirements, and industry best practices. Actively research current threats and attack vectors being exploited in the wild. Meet the audit target using observation score cards for respective accounts.
Compliance Verification: Validate adherence to frameworks such as NIST, ISO 27001, and organizational security policies.
Reporting & Documentation: Develop comprehensive audit reports, highlight findings, and provide actionable recommendations for remediation. Maintain and develop SOPs for firewall engineering team.
Process Improvement: Identify recurring issues and propose enhancements to change management and firewall governance processes. Suggest and enhance the Quality parameters from time to time to ensure all the client requirements are met and up to date. Review and update security policies and procedures.
Collaboration: Partner with firewall engineers, network security teams, and SOC analysts to maintain a secure and compliant environment. Actively work with engineers and perform investigations on escalations.
Mentorship: Guide firewall engineers on audit methodologies, quality standards, and best practices.

What we're hiring for:

5-7 years professional experience in the Information Security field required
5-7 years' experience in network security, with at least 3 years focused on firewall technologies and/or quality assurance roles.
Excellent time management, reporting, and communication skills including customer interactions and executive presentations. (Proficient proficiency)
Expertise in firewall platforms (e.g., Palo Alto, Cisco, Check Point, Fortinet) and rule-set optimization (Advanced proficiency).
Experience troubleshooting network security devices. (Proficient proficiency)
Familiarity with ITIL processes, GRC frameworks, and compliance standards (NIST, ISO).
Strong problem-solving skills to identify gaps and assess risk impact (Proficient).
Excellent written and verbal skills for reporting and stakeholder engagement (Proficient).
Familiarity with vulnerability scoring systems such as CVSS (Proficient).
Basic understanding of vulnerability assessment tools such as vulnerability scanners and exploitation frameworks (Proficient).

#LI-TW1

#LI-Remote

What you can expect from Optiv

A company committed to our inclusive value through our Employee Resource Groups
Work/life balance
Professional training resources
Creative problem-solving and the ability to tackle unique, complex projects
Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
The ability and technology necessary to productively work remotely/from home (where applicable)

EEO Statement

Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.

Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

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4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

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9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...