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Solution Design Lead- MAWM

February 20, 2026

Overview:

Overview: National DCP, LLC (NDCP) is seeking passionate individuals to join our dynamic team. We are a $3 billion global supply chain management company serving Dunkin’ franchisees. We support over 10,000 quick service restaurants in the U.S. and distribute products to more than 40 countries. Dunkin’ franchisees turn to our award-winning organization for extraordinary value, cost-savings, quality products and reliable service. Our organization is at the forefront of the industry, and we want you to be a part of our success story.

National DCP is seeking an experienced, detail-oriented, and analytical MAWM Solution Design Analyst to join our team.

The role will be responsible for analyzing, designing, and optimizing the Manhattan Active Warehouse Management solution to improve operational efficiency, enhance productivity, and support inventory accuracy.

This role requires strong problem-solving skills, technical expertise, and the ability to work collaboratively with cross-functional teams. The ideal candidate must be motivated and driven to achieve top results, take pride in their deliverables, eager to learn new processes and systems and capable of self-managing with limited assistance.

This position can be local to our Duluth, GA corporate office or 100% remote.

Travel is variable based on the type of project, and it can range from 5% - 25%.

Responsibilities:

Master all operational processes covering inbound, inventory control, outbound and final mile delivery
Gain proficiency in business processes surrounding WM both upstream and downstream
Become fluent with the entire IT landscape (core systems, secondary systems, interfaces, etc.)
Review business requirements and thoroughly understand business rationale and the end goal
Collaborate cross-functionally to ensure requirements are comprehensive and there are no gaps
Design solutions for operational challenges using industry’s best practices and present multiple options to stakeholders
Maximize the use of standard functionality and whenever necessary consider custom extensions
Configure solutions and conduct thorough testing and validation to ensure they meet functional and performance specs
As new solutions are deployed, ensure knowledge transfer is completed with all the applicable parties
Develop and maintain documentation related to system specifications, configuration, process and training documents
Consistently analyze current warehouse operations and identify areas for improvement to optimize workflows
Monitor and analyze system metrics to assess performance and identify opportunities for enhancement
Stay current with industry trends, technologies, and best practices in warehouse management
Assist the IT support branch with WM related helpdesk tickets as necessary considering projects and CR prioritizes

Qualifications:

Bachelor’s degree in a related field (Information Systems, Supply Chain, Operations Management, etc.)
Strong and proven experience with the MAWM platform covering all warehouse functions
Minimum of 3 years designing and configuring MAWM solutions covering inbound, inventory control, and outbound
Highly proficient with all MAWM configuration regarding strategies, criteria, and various rules
Very familiar and comfortable navigating MAWM product documentation for research and troubleshooting
Thorough understanding of MAWM ProActive functionality and capabilities
Expertise leveraging various standard MAWM API’s
Superuser-level knowledge and experience using Postman API platform
Fluent in industry best practices for warehousing, covering all operational processes
Interpersonal skills that nurture the development of relationships, teamwork, and cross-functional collaboration
Outstanding communication skills with the ability to articulate the explanation of complex systems and processes
Strong analytical thinking and problem-solving skills with a desire for accuracy and data integrity
Excellent time management with the capability of multitasking competing priorities at times
Dynamic and agile with the ability to quickly shift focus and attention based on the severity of the situation at hand

Benefits: We offer competitive compensation packages and excellent benefits. Our comprehensive offerings include:

A variety of affordable Medical, Dental, and Vision coverage
Flexible Spending Accounts
Company-paid Group Life, AD&D, Short-Term and Long-Term Disability coverage
Voluntary Life and AD&D coverage
401(k) retirement savings plan with company match
Employee Assistance Program
Paid time off for Vacation. Discretionary time, Sick time, and Holidays
Education Discounts at Southern New Hampshire University, as well as access to online self-study materials through our internal Learning Management System
Fitness and Wellness Discount and Reimbursement Program
Employee purchase discount programs

Employee apparel program
Bonus

Join Our Team: Ready to take the next step in your career? Apply now to become a part of NDCP and contribute to our mission of delivering innovative supply chain solutions to the foodservice industry. Your journey to success starts here!

Equal Opportunity Employer: NDCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...