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ServiceNow Professionals (Multiple Roles)
š Job Title: ServiceNow Professionals (Multiple Roles) | Tech Mahindra | Pan India
š¢ Recruiting Company: Tech Mahindra
š Job Location: Pan India
š¼ Job Type: Full-Time
ā³ Joining Timeline: Immediate ā 1 Month (Immediate Joiners Preferred)
š§ Application Method: pc00740040@techmahindra.com
š Note: Mention the role name & preferred location in the email subject line.
Open Roles
- ServiceNow ITSM Lead / Developer (5ā10 yrs)
- ServiceNow ITOM / CMDB Senior Developer (7ā9 yrs)
- ServiceNow Integration & Migration Specialist (7ā9 yrs)
- ServiceNow Workflow / Orchestrator Specialist (3ā5 yrs)
- ServiceNow GenAI Developer (7ā9 yrs)
- ServiceNow CSDM Developer (8ā10 yrs)
- ServiceNow Lead Tester / QA (5ā7 yrs)
- ServiceNow Agent AI / ML Developer (5ā10 yrs)
Position Summary
Tech Mahindra is expanding its ServiceNow delivery teams and seeking experienced professionals across multiple specialized roles to support enterprise-scale digital transformation initiatives. These positions play a critical role in enabling seamless IT operations, workflow automation, AI-driven service experiences, and platform modernization for global customers. If you are passionate about ServiceNow and want to work on impactful enterprise programs, this is an excellent opportunity.
Detailed Job Description
As part of Tech Mahindraās ServiceNow practice, you will join a high-performing technical team responsible for designing, developing, integrating, and optimizing ServiceNow solutions across varied domains such as ITSM, ITOM, CSDM, automation, AI/ML, and platform workflows. Depending on your role, you will lead module development, architect integrations, enhance CMDB health, implement orchestrations, or contribute to GenAI-powered digital experiences. You will also collaborate closely with architects, functional consultants, QA engineers, and clients to deliver scalable, secure, and efficient ServiceNow implementations. These positions offer the chance to innovate, work with cuttingāedge ServiceNow capabilities, and contribute to complex enterprise deployments across India.
Key Responsibilities
- Design, develop, and configure ServiceNow modules (ITSM, ITOM, CSDM, HRSD, etc.)
- Build and maintain workflows, orchestrations, automation scripts, and integrations
- Support ITOM discovery, service mapping, and CMDB enhancements
- Develop AI/ML and GenAI-based solutions using ServiceNow-native features
- Perform migration, data transformation, and platform upgrades
- Collaborate with cross-functional teams to ensure seamless implementation and service deliveryConduct thorough testing and validation for new features and enhancements (QA roles)
- Prepare documentation, technical specifications, and reports as needed
Required Qualifications & Skills
- Relevant experience matching the corresponding role (3ā10 years across different profiles)
- Strong handsāon skills with ServiceNow platform configuration and development
- Expertise in one or more modules: ITSM, ITOM, CMDB, CSDM, Integrations, Orchestration, AI/ML
- Proficiency in JavaScript, Glide API, Flow Designer, and IntegrationHub (roleādependent)
- Understanding of ITIL processes and enterprise service management
- Strong communication, analytical, and problemāsolving skills
- Ability to work independently and deliver high-quality outcomes in fast-paced environments
NiceātoāHave Skills
- ServiceNow certifications (CSA, CAD, CIS in specific modules)
- Experience with GenAI, LLMābased workflows, or machine learning
- Exposure to large-scale ServiceNow transformations or multi-module deployments
- Handsāon experience with REST/SOAP APIs, MID Server, or external system integrations
- Familiarity with Agile/Scrum delivery frameworks
Recruitment Pro Tip
In your application, highlight specific ServiceNow modules, customizations, and integrations youāve deliveredāconcrete project examples significantly increase your chances of being shortlisted for specialized ServiceNow roles.