ServiceNow Associate Consultant

Company Description ConfigureTek We specialize in Staff Augmentation and Consulting Services across ServiceNow Software, VMWare, EView Technology and other IT Operations vendor portfolios. Our unique quick-start solutions are designed to empower IT operations teams with the efficiency, stability and top performance in the delivery of business services. Proven implementation success with numerous fortune 500 clients 100s of successful projects across numerous industries Certified and experienced consultants and thought leaders Emphasis on best practices, lessons learned and strategic guidance Supporting clients across North America Unique offerings such as quick-start and upgrade factory Job Description ConfigureTek is seeking an experienced software consultant or software developer to to become a part of our fast-growing professional services business. Primary role for this position is the delivery of consulting services for our customers as well as enhancing and growing service delivery capabilities within our company. Our intent is to the be the preferred partner for the ServiceNow ITOM solution as well as having expertise in the ITSM products. Ideal candidate will have at least 2 years of IT software experience with 1-2 years’ experience administering, supporting or implementing ServiceNow products. The successful candidate will have experience in IT software with background in software consulting or development. This role is an ITOM Associate Consultant who will be enabled to deliver customer services and support growth of the services business at ConfigureTek. Job duties: • Delivery of consulting services to install, configure, and integrate software products from ServiceNow with a focus on the ITOM based products (discovery, service mapping, configuration management, event management) • Develop custom software solutions as required through scripting and software development • Prepare technical documentation as specified in customer contracts and as internally required • Support the development and growth of the services delivered by ConfigureTek • Deliver projects on customer premise or remotely as required. Most engagements are remote. • Enhance customer knowledge in IT Operations Management with ITIL v3 framework • Excellent verbal and written communication skills required. Qualifications • Expertise and experience with ServiceNow products are required • ServiceNow experience with discovery, service mapping, and configuration management (CMDB) is a real plus • Accreditations / certifications in ServiceNow System Administrator and products such as Discovery, Service Mapping, and ITOM are preferred • At least 2 years in a consulting or software development position, delivering software implementation engagements • Experience in multiple application architectures and supporting technologies • Expertise with scripting languages such as PERL, JavaScript, Python, or Shell • Web service proficiency (REST, SOAP) as well as XML and JSON knowledge • Knowledge and/or experience working with Operating Systems (Linux, Windows) • Knowledge of networking concepts such as IP Addressing, Firewalls, ports • Knowledge of relational databases (MySQL, MSSQL, Oracle) • Excellent communications skills required, verbal as well as written • Must have legal authorization to work in the US. We do NOT sponsor any visas Bachelor of Science degree in Computer Science or related degree is required Additional Information Role: ServiceNow Associate Consultant Location: Atlanta, GA and Toronto, ON Job Status: Full-Time, or Contract Start Date: ASAP Mode of interview: Telephonic/Face to Face Salary: Negotiable Apply tot his job

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...