Senior Agency Management Professional

Become a part of our caring community and help us put health first

The Senior Agency Management Professional supports data analysis related to compliance and commissions for Humana’s external producers. The role involves handling moderately to highly complex issues, requiring deep evaluation of variable factors. Assignments are diverse and often demand independent judgment to determine the best course of action.

The Senior Agency Management Professional provides support for handling and analyzing data that pertains to the compliance and commissions of Humana external producers. The Senior Agency Management Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. Following is a list of some of the responsibilities:

+ Engage with the producers and the Center for Medicare and Medicaid Services/Department of Insurance regulations specific to them if there are concerns related to missing or incomplete commissions.

+ Perform audits related to commission payments that include system adjustments that need to be appropriately tied to transaction codes to systematically create the proper entries to the general ledger.

+ Analyze and interpret Center for Medicare and Medicaid Services and Department of Insurance regulations to establish required appointment fees for producers to ensure we are compliant when solicitation and selling of our products occur.

+ Make decisions regarding own work methods, occasionally in ambiguous situations, and require minimal direction.

+ Research and analyze financial information necessary to support internal and external audit activity.

+ Act as "Go To" person for resolution of issues relating to commission payments on Humana’s various blocks of business.

+ Set up contracts in the systems, making sure they are set up in a timely manner. Audit them to make sure they are correct, and make sure it pays as it should over a period of time.

+ Multitask by organizing workload and juggling various smaller projects.

+ Perform analysis with an emphasis on control and prevention.

+ Assist in problem solving and process improvement activities.

+ Exercise independent judgment and decision making on complex issues regarding job duties and related tasks and work under minimal supervision.

+ Makes decisions on moderately complex to complex issues regarding technical approach for project components.

+ Provide financial support for analyzing variations from budget for Agency Management reporting.

Use your skills to make an impact

Required Qualifications

+ Bachelor's degree

+ 5 or more years of financial analysis and/or reporting experience

+ Comprehensive knowledge of all Microsoft Office applications, especially Excel & Access

+ Strong attention to detail and investigation skills related to audits related to commission payments that include system adjustments that need to be appropriately tied to transaction codes

+ Experience working with large amounts of data

+ Can partner with peers to review needs and possible solutions

+ Must be passionate about contributing to an organization focused on continuously improving consumer experience and information technology

+ Must have a growth mindset with regards to new technologies and processes

Preferred Qualifications

+ Master's degree in business administration or a related field

+ Experience with Insurance and Healthcare data

+ Experience working in multiple systems at a time

+ Knowledge of SQL, VBA and Power BI

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$71,100 - $97,800 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 10-02-2025

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.



Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our
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