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Rep. de Facturación y Servicio al Cliente

February 25, 2026

<p><strong>Think the best job opportunities are far away?</strong> Think again. Great opportunities are right here in your backyard. Kelly® is looking for a Billing Clerk (Representante de Facturación y Servicio al Cliente) Direct Hire to work at a premier organization in Guayama, PR. Let us help you grow at work and discover the next step in your career, all while being a vital part of your community.</p> <h4>Salary/Pay Rate/Compensation: $11.50 per hour</h4> <h4>Shift: 1st</h4> <h4>Why you should apply to be a Billing Clerk:</h4> <ul> </p> <li>Fulltime Direct Hire opportunity.<br /> </p> <li>Opportunity to work in a supportive, professional environment.<br /> </p> <li>Gain valuable experience in billing, customer service, and administrative operations.<br /> </p> <li>Be part of a respected organization that values employee development and collaboration. </ul> <h4>What’s a typical day as a Billing Clerk? You’ll be:</h4> <ul> </p> <li>Providing direct and professional support to clients and prospects, handling inquiries, complaints, and solutions related to products and services.<br /> </p> <li>Managing daily billing, account follow-up, document filing, and recording client interactions using digital platforms.<br /> </p> <li>Coordinating collections from clients using all available means, and maintaining constant communication with route, production, sales, and other internal teams to ensure timely deliveries, pickups, and inventory adjustments.<br /> </p> <li>Handling quotations, credits, and contract renewals, ensuring customer satisfaction and retention.<br /> </p> <li>Generating and following up on customer invoices, updating information on digital platforms, and ensuring accurate billing processes.<br /> </p> <li>Monitoring overdue payments and issuing appropriate notifications via digital platforms, email, or phone.<br /> </p> <li>Supporting account receivables, including the custody and deposit of collections. </ul> <h4>This job might be an outstanding fit if you:</h4> <ul> </p> <li>Are fully bilingual in Spanish and English (required).<br /> </p> <li>Have strong organizational and planning skills.<br /> </p> <li>Demonstrate effective communication abilities, both written and verbal.<br /> </p> <li>Are proficient with digital systems and computer applications.<br /> </p> <li>Have previous experience in billing, customer service, or administrative roles (preferred).<br /> </p> <li>Can work effectively in a team environment and coordinate with multiple departments. </ul> <h4>What happens next</h4> <p>Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.</p> <p>Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Billing Clerk today!</p> <p>10138117</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...