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Remote role of Mortgage Processor II

March 12, 2026

Mortgage Processor II
100% Remote
6+-month contract
Web Cam Interview

$18-$28/Hr on W2

NOTES FROM MANAGER / REQUIRED SKILLS & EXP.:

Skill Set 1: Good Communication
Skill Set 2: Independent Worker
Skill Set 3: Works well with a team also

OVERVIEW:

Responsible for processing conventional and government loan requests based on product, underwriting, and state specific and investor guidelines.

PRIMARY RESPONSIBILITIES:

Maintain effective communication with all necessary parties involved in a new loan application, from the customer, broker, correspondent, loan officer, and co-workers to ensure a seamless and positive application experience.
Work with various internal departments as well as external organizations to obtain processing related documentation or obtain necessary information needed to complete an application i.e.: Verification of Employment, IRS Transcripts, title search, appraisal, bank statements, etc.
Immediately notifies all necessary parties of irregularities relative to standard mortgage guidelines.
Monitor and update credit reports, appraisals, income documentation, and all verifications to ensure all underwriting conditions are met. Work closely with underwriting to quickly resolve any issues or concerns.
Perform other administrative duties supporting the origination department including, but not limited to: preparing and mailing commitment letters, title and homeowners insurance review, mailing loan suspend notices, updating loan conditions, providing the closing attorney with additional documentation, and all appropriate processing checklists.
Ensures adherence to all regulatory requirements and guidelines.
Strong analytical background to evaluate changes required to all regulatory documents.
Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.

Scope of Responsibilities:

Work closely with both Internal and External Customers such as co-workers, borrower(s) and Loan Officers.

EDUCATION AND EXPERIENCE REQUIRED:

Associates degree with a minimum of one year's mortgage industry experience or two years equivalent work experience, OR in lieu of a degree, three years equivalent work experience including a minimum of one year's mortgage industry experience.
-OR- Six months specific M&T Bank mortgage processing experience plus an additional 6-12 months experience in customer service, operations, or the financial services industry.
Good PC skills with strong knowledge of spreadsheet, word processing, email, and PDF software.

EDUCATION AND EXPERIENCE PREFERRED:

Ability to make sound decisions based on information provided.
Knowledge of Product, Investor and Compliance Requirements.
Versatility and flexibility working within an ever changing fast paced mortgage environment.
Adapting to new policies and procedures to improve processes and workflow.
Ability to function independently within time constraints.
Excellent verbal and written communication skills.
Highly organized with the ability to multitask.
Strong attention to detail.
Prioritization of daily workload.
Ability to work in a team environment.
Strong work ethic, reliable and dependable.

Please provide candidates responses for ALL of the questions below to confirm they have ALL of the required skills/experience (please reply ASAP as submittals to our client are time sensitive):

If hired, are you able to work on Globalquest's W2 without any issues?
Do you have any issues working in Eastern time zone hours?
LinkedIn profile link?
Yrs. of exp. as a Mortgage Processor responsible for processing conventional and government loan requests based on product, underwriting, and state specific and investor guidelines (required)?
Do you possess an Associate's degree with a minimum of one year's mortgage industry experience or two years equivalent work experience, OR in lieu of a degree, three years equivalent work experience including a minimum of one year's mortgage industry experience?
-OR- Six months specific M&T Bank mortgage processing experience plus an additional 6-12 months experience in customer service, operations, or the financial services industry?
Do you possess good PC skills with strong knowledge of spreadsheet, word processing, email, and PDF software (required)?
Yrs. of exp. working specifically for banks and/or financial institutions (required)?
Do you possess exceptional communication skills (verbal/written)?

Remote

About the Company:
Syntricate Technologies Inc

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...