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Relationship Banker I - Part Time 20hours (Birmingham AL: Cahaba Heights Village Branch)

February 20, 2026

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.<h2>Job Description:</h2>At Regions, the Relationship Banker I is responsible for providing an exceptional customer experience, both on the cash line and on the phone, and contributing to improving the financial wellness of our customers. The purpose of this role is to create meaningful personal connections with customers while processing transactions, identify ways for Regions to meet customer needs, and assist in resolving end to end customer service inquiries. This role offers an exciting opportunity for candidates with prior teller, limited banking, or some retail sales experience who are interested in beginning a career with opportunities for growth, development, and upward mobility.Regions' mission is to make life better for our customers and communities. The successful candidate should be ambitious and adaptable with a desire to educate customers on the ability to bank when, where, and how they want. This requires an individual who has strong communication skills and the ability to provide personalized customer service.Primary Responsibilities<ul><li>Provides a consistent optimal customer experience on the cash line while handling customers’ transactional needs, such as deposits, withdrawals, payments, and other typical teller transactions</li><li>Answers customer inquiries regarding products and services and fulfills basic servicing requests, such as new/replacement cards, information changes, PIN reset requests, reordering checks, and basic problem resolution</li><li>Develops relationships with customers, remaining well-informed about the customer’s relationship with the bank</li><li>Educates customers on standard consumer products and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier</li><li>Assists branch and fellow team members with basic tasks to aid in customer problem resolution</li><li>Refers customers to an internal team of experts when more complex financial goals and needs are recognized</li><li>Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks </li><li>Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions</li><li>May conduct outbound phone calls using generated customer and prospect lead lists to educate customers on emerging technology and assist with meeting their financial needs</li></ul>This position requires the tracking of time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act.This position is incentive eligible.Requirements<ul><li>High School Diploma or GED</li><li>Ability to work Saturdays as needed</li><li>Ability to handle cash and process cash transactions</li><li>Ability to communicate in person, on the phone, and through electronic channels</li><li>Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor</li><li>Ability to walk and stand for extended periods of time</li><li>Ability to lift up to twenty (20) pounds</li></ul>Preferences<ul><li>One (1) year of banking, cash-handling, and/or customer service experience</li></ul>Skills and Competencies<ul><li>Ability to adhere to policies, procedures, and guidelines</li><li>Ability to assist customers with digital banking offerings</li><li>Ability to handle multiple priorities simultaneously</li><li>Ability to oversee large sums of cash</li><li>Strong customer focus and relationship-building skills</li></ul>This is a part time (20 hours per week) position. The schedule is Monday through Friday from 10:00am to 2:00pm. *Possible Saturday Rotations*Position TypePart timeCompensation DetailsPay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.Job Range Target:Minimum:$39,601.10 USDMedian:$46,880.00 USDIncentive Pay Plans:This role is eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.Benefits InformationRegions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for <a target="_blank" href="https://www.regions.com/about-regions/benefits/benefits-eligibility">benefits-eligible associates.</a> Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.<ul><li>Paid Vacation/Sick Time</li><li>401K with Company Match</li><li>Medical, Dental and Vision Benefits</li><li>Disability Benefits</li><li>Health Savings Account</li><li>Flexible Spending Account</li><li>Life Insurance</li><li>Parental Leave</li><li>Employee Assistance Program</li><li>Associate Volunteer Program</li></ul>Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser. <a target="_blank" href="https://www.regions.com/about-regions/welcome-portal/benefits">https://www.regions.com/about-regions/welcome-portal/benefits</a><h2>Location Details</h2>Cahaba Heights Village<h3>Location:</h3>Birmingham, AlabamaEqual Opportunity Employer/including Disabled/VeteransJob applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...