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Regional Retail Manager

February 18, 2026

Job Description:

The Regional Manager is responsible for overseeing the operations, performance, and growth of multiple business locations within the Northeast region
This leadership role involves managing teams, driving sales, ensuring compliance with company policies, and implementing strategic initiatives to achieve regional and company-wide goals
Make plan & drive EBITDA by creating an inspiring place to work and shop by delivering an exceptional brand experience
Develop and execute strategy to drive sales and build guest loyalty through store programs that include Design Services, BD PLCC, community outreach and additional corporate and regional events throughout the year
Evaluate and develop growth within the Design Services program
Lead weekly management meetings that are focused on goal setting, business plan communication and strategic analysis
Optimize management development in floor leadership, division of leadership roles, and business acumen
Model exemplary service and ensure managers perform effective floor leadership to drive sales while maintaining exceptional guest experiences and visual presentation
Work with your HR business partner and VP of Retail on recruiting, hiring, and team member relation concerns
Assess performance management through EPI’s and motivate team members through daily sales rallies, guest experiences, product knowledge and operational execution
Develop overall teamwork by increasing levels of team responsibility, using individual development plans and holding leadership teams accountable for performance
Maximize team and individual performance through consistent coaching in the moment and feedback using performance management processes
Network, interview, select and on-board new team members
Build positive working relationships with the store teams, VP of Retail, Human Resources, Retail and Operations brand partners, and other Home Office Team Members
Forecast and adjust monthly payroll to maximize productivity, achieve sales/payroll goals and complete workload
Utilize experience performance management metrics to assess team member behaviors for identifying strengths and opportunities
Manage loss prevention and the execution of physical inventory
Lead weekly 1-on-1 meetings with all leaders and ensure all leaders are holding weekly touch-bases with each member of their team to support and encourage focus and a team environment that is positive, uplifting and supportive
Lead reporting Store Managers to ensure they are performing to the above standards

Requirements:

Must reside in the geographical location in which we are implementing the role
College degree preferred or equivalent job experience
5 + years management experience in specialty retail and/or multi-unit retail business environment
Proficiency using Microsoft Word, Excel, Outlook, Kronos and POS systems
Ability to critically think like a new business owner
Ability to work independently and without close supervision
Curious and open to adopting new ways of thinking and eager to learn new skills
Ability to be mobile on the sales floor for extended periods of time
Availability to work flexible schedule, including evenings, weekends and holidays
Ability to lift and mobilize medium to large items, up to 50 lbs
Ability to travel weekly
Ability to climb ladders

Benefits:

competitive compensation
paid time off
an employee assistance program
parental leave
paid volunteer hours
amazing company discounts
health care benefits starting on day 1
401(k)
tuition reimbursement benefits

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...