Product Owner Consultant, Portfolio Enablement Operations

About the position

As a Product Owner Consultant, you will consult, analyze and deliver on Operations Portfolio assignments/projects to deliver products that achieve business objectives and improve customer satisfaction. You will act as a resource to applicable internal/external stakeholders to convey the overall business vision into technical requirements. You will prioritize the product backlog and set quality standards for delivery while ensuring that more complex information technology solutions meet the needs, goals and objectives of the business.What you'll be doing Development Team Engagement You will assist in the smooth operation of existing products by addressing production support needs and ensuring that service levels are maintained. You will break features into user stories, working with a Business Analyst, as needed You will develop acceptance criteria and definition of done (in partnership with the developers in the POD) for user stories, working with a Business Analyst, as needed You will be responsible for accepting stories as “done” based on pre-defined acceptance criteria and definition of done, thus ensuring built-in quality on all work. You will communicate team-level progress/status against quarterly plans/objectives through regular agile ceremonies You will escalate issues to the Product Manager and IT Value Stream Lead for issues team is unable to solve You will work with other Product Owners on cross-team dependencies You will keep Product Manager informed of team decisions impacting value stream objectives Stakeholder Engagement You will gain a solid understanding of business objectives and how product initiatives contribute to achieving these goals You will help bridge gap between business needs and technical solutions, ensuring that all stakeholders are aligned

Responsibilities

  • Assist in the smooth operation of existing products by addressing production support needs and ensuring that service levels are maintained.
  • Break features into user stories, working with a Business Analyst, as needed
  • Develop acceptance criteria and definition of done (in partnership with the developers in the POD) for user stories, working with a Business Analyst, as needed
  • Responsible for accepting stories as “done” based on pre-defined acceptance criteria and definition of done, thus ensuring built-in quality on all work.
  • Communicate team-level progress/status against quarterly plans/objectives through regular agile ceremonies
  • Escalate issues to the Product Manager and IT Value Stream Lead for issues team is unable to solve
  • Work with other Product Owners on cross-team dependencies
  • Keep Product Manager informed of team decisions impacting value stream objectives
  • Gain a solid understanding of business objectives and how product initiatives contribute to achieving these goals
  • Help bridge gap between business needs and technical solutions, ensuring that all stakeholders are aligned

Requirements

  • 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's).
  • 3 - 5+ Years of experience in Business Analysis, Project Management, or a product-related role within a development team that directly aligns with the specific responsibilities for this position.
  • Effective problem solver - lead the team to push the solution, progress
  • Strategic thinker capable of envisioning the future of the product.

Nice-to-haves

  • Experience in group benefits/insurance.

Benefits

  • Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
  • Leadership development and virtual training opportunities
  • PTO/parental leave
  • Competitive 401K and employee benefits
  • Free financial counseling, health coaching and employee assistance program
  • Tuition assistance program
  • Work arrangements that work for you
  • Effective productivity/technology tools and training
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