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Procurement Consultant

February 28, 2026

Job Description:

Lead transformation discovery engagements with new customers, conducting workshops that uncover business objectives, current state challenges, and transformation ambitions.
Assess customer readiness for change, identifying organisational, process, and capability factors that may impact successful adoption, and providing guidance on addressing gaps.
Define transformation visions and roadmaps that translate customer objectives into actionable plans, setting clear success criteria that can be measured throughout the customer lifecycle
Guide customers toward best practice, constructively challenging requests to replicate legacy processes where these would limit value realisation or efficiency.
Partner with Account Directors throughout the customer lifecycle, providing strategic insight that supports retention and identifies growth opportunities.
Conduct periodic checkpoint reviews during implementation, ensuring Solution Engineers are delivering against the transformation vision and intervening where scope drift occurs.
Act as an escalation point for strategic alignment issues during implementation, working with Solution Engineers and Account Directors to resolve conflicts between customer requests and transformation objectives.
Deliver programmatic engagements for existing customers, including art of the possible workshops that demonstrate new AI capabilities and support renewal and expansion conversations.
Develop and maintain customer transformation methodologies, including workshop frameworks, discovery templates, and change readiness assessment tools.
Contribute to the evolution of Gatekeeper's professional services model, sharing insights on customer transformation patterns and identifying opportunities to improve engagement approaches.
Provide mentorship and guidance to Solution Engineers, helping them develop consultative skills and understand transformation principles.

Requirements:

Significant experience in a customer-facing or client advisory role involving business transformation, process improvement, or strategic consulting within procurement, legal, contract management, or risk management functions, bringing first-hand understanding of the challenges customers face.
Demonstrated ability to lead senior stakeholder conversations, challenge constructively, and build credibility with executive audiences.
Experience translating business objectives into actionable plans and success criteria, with a track record of guiding organisations through change.
Strong facilitation skills, with experience designing and delivering workshops that drive clarity and alignment.
Genuine curiosity about AI and its application to business processes, with an understanding of how AI-powered automation can transform ways of working.
Comfort with ambiguity and the ability to navigate complex organisational dynamics, including competing stakeholder priorities and resistance to change.
Consultative style that balances listening with constructive challenge, ensuring customers feel heard while being guided toward optimal outcomes.
Clear and professional communication skills across verbal, video, and written formats, with the ability to document transformation visions in a way that guides downstream delivery.
Experience working within or alongside SaaS implementation teams, with an understanding of how transformation objectives translate into platform configuration.
Self-directed and able to manage a portfolio of engagements with minimal oversight, prioritising effectively across competing demands.
Desirable Experience
Experience with deploying, working in and managing vendor management, contract lifecycle management, or supplier risk platforms.
Exposure to change management methodologies and frameworks.
Experience in a SaaS vendor environment, particularly in professional services, customer success, or solution consulting roles.
Familiarity with AI-enabled workflow and automation platforms.

Benefits:

100% remote working: live anywhere in the UK, no offices and no commute
Generous annual leave allowance
Comprehensive benefits package including:
Private health cover
Company pension scheme
Life Assurance
Group Income Protection
Learning and development opportunities for lifelong learners
Technology: we provide everything you need to do your best work
Gatekeeper for Good: match funding to support non-profit organisations in your local community
Gatekeeper retreats

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...