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Principal Researcher - Central Product Insights [Remote]

March 9, 2026

Principal Researcher (League of Legends PubSports) - Central Product Insights The Insights discipline helps empower Rioters' decision-making to be more data-informed. We're an interdisciplinary group of scientists, consultants, and strategists from all sorts of backgrounds who join together to represent and advocate for gamers around the world. We believe that illuminating the globally diverse experiences, behaviors, and needs of gamers is critical to Riot living up to our player-focused mission. We're a group united by our love of games, science, and helping others s/ucceed. Pubsports Insights is forming a team to embed into League of Legends to enhance our understanding of players out-of-game. We're seeking a Principal Researcher to help build a deep understanding of how players connect to our Publishing and Esports content. We also want to understand how ecosystem elements keep players attached to the League brand even when they aren't actively playing and what it would take to bring new players into the ecosystem. This role will conduct research using custom and survey methods to help inform data-driven strategies for improving player experiences. You'll collaborate with researchers on League game insights as well as within pubsports and central teams, reporting to a League Pubsports Insights lead. This hybrid position blends onsite work in Santa Monica, CA with remote flexibility. Responsibilities: • Design and execute end-to-end studies using a wide range of qualitative and quantitative methods to uncover player motivations, pain points, and emerging opportunity areas. • Generate strategic insights that inform high impact publishing, esports, and additional out-of-game decisions for League ranging from positioning, to regional investment strategies and GTM planning. • Work closely with League product teams to build cohesive insights about how out of game experiences impact players and what can be improved to enhance them. • Communicate research findings through compelling narratives that align stakeholders and drive executive decision-making. • Champion the player perspective by delivering evidence-based guidance on player needs, motivations, and behaviors, both current players and prospective League players. • Collaborate closely with game teams, additional researchers, and Insights partners to develop and socialize research-driven frameworks that shape League's product strategy and help to level up research capabilities at Riot. • Advance strategic thinking and research framework development to support long-term innovation and player-focused development. Required Qualifications: • 9+ years of relevant research experience (advanced degrees may substitute for up to 2 years). • Demonstrated ability to conduct research that informs game product and portfolio strategy. • Experienced in both qualitative and quantitative research methods - including in-depth-interviews, focus groups, playtests, diary studies, and surveys - with deep specialization in at least one. • Skilled at synthesizing research findings into clear, actionable insights for product leadership. • Excellent communication and collaboration skills; able to influence across all levels of an organization. • Experience joining research findings with analytics approaches to join out-of-game player understanding with behavioral patterns. • Proven ability to independently lead complex, multi-stakeholder projects and cross-functional workstreams in collaboration with diverse partners. • Experience managing external vendors in driving research/insights projects. Desired Qualifications: • Experience working in gaming, entertainment, or live-service product marketing. • Familiarity with League of Legends and in the PC PvP gaming space. • Familiarity with distributed data processing frameworks (e.g., Spark). • Exposure to global and regional marketing campaign planning and execution. For this role, you'll find success through craft expertise and a collaborative spirit that prioritizes the delight of players. We will look at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games. If you embody player empathy and care about players' experiences, this is the role for you! Our Perks: Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information. At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we're looking forward to your application. • (Los Angeles Only) Base salary range between $187,700.00 - $261,700.00 USD + incentive compensation + equity + 401K with company match + medical, dental, vision, and life insurance + short and long-term disability + open PTO. Jobcode: Reference SBJ-9z600m-104-22-1-65-42 in your application.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...