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Pensions Admin Systems Analyst

March 16, 2026

This new role is a great opportunity for a candidate who has Pensions Admin experience and is keen to explore opportunities to use their analytical skills. The primary focus will be the opportunity to work across two Pension Administration systems and plays a central role in supporting requests and projects. The role will help you develop technical and data skills, pensions knowledge, and hands on configuration of administration systems which will include and not restricted to workflows, member websites, reporting, letters and error investigation. You will work closely with colleagues, requestors, and colleagues in the business. This role is ideal for someone who works efficiently and enjoys using technology for solutions. This role can be based in our Belfast, Birmingham, Bristol, Croydon, Manchester or Reading city centre office with a hybrid workstyle. What does the role entail? Dealing with change requests <ul><li>Learn how to make changes as required within change requests</li><li>Understand the specifics for the change requests</li><li>Convert requests into solutions using guidance from colleagues</li><li>Ensure existing guidance is accurate and sufficient or update accordingly </li></ul>System Configuration & Scheme Setup <ul><li>Set up solutions using: Relational databases and SQL scripting; Integration between various elements of systems with support from SMEs </li></ul>Quality Assurance & Testing <ul><li>Ensure stakeholders are in the loop on timelines and their involvement</li><li>Validate solutions with suitable testing provided by requestors</li><li>Ensure all work is documented, tested, and peer reviewed </li></ul>Collaboration & Communication <ul><li>Work closely with stakeholders and provide updates, as necessary</li><li>Communicate technical issues clearly to non-technical audiences with guidance from colleagues</li><li>Support knowledge transfer</li><li>Contribute to documented processes and record knowledge acquired </li></ul>What we’re looking for It would be great for candidates to have as many of the below as possible: <ul><li>Understanding of DB pension schemes (Trust based), including data structures</li><li>Experience working with pensions administration systems and/or payroll</li><li>Experience of which overlaps with systems and may include, SQL/SSMS skills, including scripting, data manipulation, and troubleshooting.</li><li>Understanding uniqueness of data items</li><li>Being able to understand the key points in a request</li><li>Be able to work closely with colleagues</li><li>Clear communication skills </li></ul>Desirable <ul><li>Experience with DC schemes</li><li>Knowledge of pensions schemes and payroll processes</li><li>Understanding of inter-dependence of systems (data, letters, workflows, payroll, reporting, member websites) </li></ul>What you can expect in return <ul><li>A competitive salary and market leading bonus scheme with stretch targets for high performance</li><li>Study support to help you achieve professional qualifications, with salary increases for exam passes</li><li>Development and training opportunities to support your career ambitions throughout your time with us</li><li>A friendly, and supportive team who will help you to deliver your best work </li></ul>You can find out more about us and the benefits we offer on our careers website Isio – Careers & Benefits What’s next? Click on the ‘apply’ and follow the simple application process on-line. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us hrrecruitment@isio.com

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...