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Part-Time Client and Placement Coordinator

March 14, 2026

First Choice Nannies is a boutique, full-service nanny agency based in Austin, Texas. We specialize in long-term nanny placements while also providing babysitters, event care, and corporate care services. We are currently seeking a highly organized, people-oriented Client and Placement Support Specialist to join our team in a very part-time capacity.

This role is ideal for someone looking for consistent supplemental income with flexible hours and meaningful work supporting families and caregivers.

Compensation and Hours

This position guarantees $300 per month for up to 20 hours of work per month, averaging about 5 hours per week.

Workload may fluctuate depending on season. Some weeks may require only minimal involvement, while other weeks may include increased activity such as handling multiple calls or conducting several interviews. The monthly guarantee remains consistent regardless of fluctuations within the 20-hour cap.

Core Responsibilities

Handling incoming phone calls from prospective families and candidates
Call volume varies throughout the year. There may be several weeks with little to no calls, followed by short periods of higher volume. Most inquiries come through email, so calls are typically manageable.
Responding to inquiries and guiding families through our placement process
Conducting virtual interviews with nanny candidates, typically 2 to 3 per week during busier seasons
Supporting candidate onboarding and ensuring all required documentation is completed properly
Representing the agency professionally when speaking with new families and caregivers
Occasionally making relationship-building or marketing calls to local businesses and community partners
Gaining a deep understanding of how our agency operates, including our placement structure and service packages

Duties may vary depending on season and business needs. Flexibility and adaptability are important in this role.

Ideal Schedule Fit

This role could be an excellent fit for a homeschool mom with older, more independent children who understand that if a client call comes in, it needs to be answered promptly. Because call volume is typically manageable and predictable, this position allows for flexibility while still requiring professionalism and reliability during active moments.

Optional Growth Opportunity

For someone interested in learning the agency thoroughly, there is potential for additional commission-based income through managing placements after completing training. This is completely optional but available for those who want to grow within the company.

Ideal Candidate

We are looking for someone who:

Has strong communication and people skills
Is confident speaking with families and professionals
Is organized and detail-oriented
Can work independently and manage time well
Is comfortable learning systems and processes
Has previous experience working with children or families, ideally in a professional setting
Understands the importance of discretion, professionalism, and relationship-building

Experience in childcare, education, family services, or household staffing is strongly preferred.

This position is perfect for someone who enjoys meaningful, relationship-driven work and wants to be part of a boutique agency that values quality over quantity.

If you are interested, please send your resume and a brief introduction explaining why this role feels like a good fit for you.

Pay: $300.00 per month

Benefits:

Employee discount
Flexible schedule

Application Question(s):

Do you have any experience working with families?
What is your availability for this job?
Do you feel comfortable speaking and navigating client calls?
Do you feel confident conducting interviews for different caregiver roles?

Language:

fluent English (Preferred)

Location:

Austin, TX (Required)

Work Location: Remote

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...