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IT Hardware Asset Management Analyst 1 - Centennial, Colorado - ONSITE

March 6, 2026

IT Hardware Asset Analysts leverage communication, technical, and analytical skill-sets to identify, deliver, maintain, and optimize scalable solutions and value to the customer. Working at Depot 310, our enterprise hardware fulfillment center, you'll be at the center of arenaflex's IT hardware lifecycle operations. Always curious, Analysts understand how process and technology changes fit into the company strategy. Success is measured through process improvement, effective use of technology products, metrics/data-driven decision making, speed to delivery/resolution, and overall customer service provided to the end user. Hardware Analysts will support various technology platforms including PC/Mac desktops, laptops, retail selling devices, mobile devices, printers, scanners, payment terminals, and VoIP equipment. This role is onsite Monday through Friday, 7 AM - 4 PM local time. A Day in the Life... • General knowledge and understanding of IT hardware, peripherals, and specifications including desktops, laptops, mobile devices, tablets, printers, label printers, scanners, payment terminals, VoIP phones, and retail point-of-sale devices • Process customer requests for new device orders, fulfillment, break-fix, replacements, and returns per existing policy and standard operating procedures • Perform quality assurance testing on returned hardware to determine lifecycle status and disposition • Support accurate device inventory management and organization across Depot 310 and multiple retail/corporate locations • Execute shipping, receiving, and returns processing workflows with attention to detail and accuracy • Utilize ServiceNow ITSM for asset tracking, purchase order creation, inventory updates, and ticket management • Prioritize and drive tasks that support program scope and operational goals, measuring ongoing effectiveness • Support New Store Opening (NSO) projects including hardware kitting, staging, and deployment coordination • Awareness of industry practices, strategies, and processes within retail and technology • Ability to work in a fast-paced warehouse environment with physical requirements including lifting, moving equipment, and standing for extended periods • Provides amazing experiences for both internal and external customers by identifying needs and striving to meet them • Follows through on commitments and obligations and uses company resources wisely • Understands overall business objectives and priorities and how efforts align to depot operations • Remains creative and open to new ideas; contributes to process improvement initiatives • Collaborates, influences, and builds consensus through constructive relationships and effective listening • Solves problems by incorporating data into decision making • Focuses on solutions and identifies and removes barriers to problem solving • Adjusts to changing situations and expectations in a positive way, especially during high-volume periods and project deadlines You Own this if you Have... • 1+ year Analyst, Financial Analyst, Logistics, Warehouse, or IT Technician experience • BA/BS degree or equivalent work experience • Prior experience with ServiceNow ITSM preferred • arenaflex Office suite proficiency (Excel, Outlook, Word) • Strong organizational skills and attention to detail • Ability to lift up to 40 lbs. regularly and work in a warehouse environment • Comfortable with technology troubleshooting and hardware testing procedures • Self-motivated with ability to work both independently and as part of a team We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. arenaflex is proud to offer a variety of benefits to support employees and their families, including: • Medical/Vision, Dental, Retirement and Paid Time Away • Life Insurance and Disability • Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: arenaflex is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the arenaflex Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest arenaflex location, which can be identified at www.arenaflex.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 arenaflex, Inc Current arenaflex employees: To apply, log into Workday, click the Careers button and then click Find Jobs. arenaflex keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $57,000.00 - $91,500.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the arenaflex Benefits Overview by copying and pasting the following URL into your browser: Apply tot his job

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...