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IT Asset Analyst

February 19, 2026

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and Summary<h3></h3>IT Asset Analyst<h3></h3>Overview Service Intelligence/IT Asset Management is a critical function supporting the organisation running in control, monitoring/maintaining IT Asset Tools (BMC Discovery/Asset/CMDB & Flexera Flexnet Manager Suite/Data Platform), Lifecycle Management & Reporting. Providing key IT Asset Services to Vocalink Limited (VLL) & Vocalink International (VIL). There is a growing demand and expansion across VLL/VIL for increased Service Intelligence/ITAM Services. This role reports to and supports the Manager, IT Asset Management Role This role will work across and in collaboration with Internal VLL/VIL stakeholders, other Vocalink and Mastercard functions such as Security, Platform Services, Internal Audit, Risk and Operational Resilience along with external customers. Responsibilities include: • Support the Lead Analysts with BMC Discovery baseline reporting, gap analysis and resolution of issues. • Support the ITAM Manager with SME expertise on internal audit and controls for ISO27001, ISAE3000 & external vendor audits. • Follow ITAM governance and encourage methodology compliance within VLL/VIL. • Support Organisational focus and governance in relation to licencing/contractual requirements for key vendors. • Promote best practice for the use IT Asset Management Tools and data sets. • Manage IT Asset Management tools, oversee Software Asset Management and provide peer review/technical coaching for junior team members. • Support the creation and use of Power BI Dashboards providing data views for business consumption. • Assists with the development of enterprise-wide IT Asset Management administration standards and procedures. • Maintain accurate tracking of all data points and related reporting. • Manage business meetings and reviews ensuring appropriate documentation is provided / established and retained within the remit of this role. • Create and maintain functional documentation and refreshes within the established cadence. • 1st Line risk mitigation and remediation, working with the assigned Risk Champion to track and manage within the Business Support risk register. All About You / Experience Essential • Ability to organise, manage and work effectively to accomplish multiple tasks. • Experience with BMC Discovery/CMDB or similar tools. • Experience with Flexera Flexnet Manager Suite/Data Platform or similar tools. • Ability to analyse large data sets from multiple sources and present back in a meaningful format. • Problem solving capabilities with ability to manage several issues simultaneously. Desirable • Understanding of Vocalink process and systems (e.g., Security, Platform Services, Internal Audit, Risk and Operational Resilience). • Experience in the Payments Industry and some understanding of one or more payments systems. • Ability to identify inefficient processes and propose enhancements. • Industry knowledge on UK regulatory requirements. • Experience working with 3rd Party Vendors and Resellers. Key Competencies • Organisation & Strategic Planning - shows effective ownership and responsibility to achieve goals and deadlines, even when there is a high degree of change. • Ability to drive positive and impactful change – integration of the various aspects of this governance requires ‘buy-in’ from stakeholders • Communication / Reporting – the ability to communicate and report organisational issues, and resolution plans within several cross-functional teams. • Leadership - displays positive and appropriate interpersonal skills providing a shared vision for team, influencing, and motivating them to achieve relevant goals, even when not having direct “line management” responsibility. • Quality of work; Excellent quality and reliability with economical use of time/resources. Able to meet deadlines, even when priorities change at short notice. Creates outputs suitable for the audience they are intended for. Results oriented. • Customer focus - takes time to fully understand stakeholder / customer needs or requirements and follows through actions to the right outcome. Attitude & Personal Motivation - highly motivated and committed to the job and the company. Positively influences others and consistently generates new ideas for improvement in own area.<h3></h3><h3></h3>Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:<ul><li>Abide by Mastercard’s security policies and practices;</li><li>Ensure the confidentiality and integrity of the information being accessed;</li><li>Report any suspected information security violation or breach, and</li><li>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</li></ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...