Inside Sales Executive - Franklin Park, IL (DHL Express)

<div><div><font face="arial" size="3"><strong>What makes DHL great?</strong> Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.</font></div><div><font face="arial" size="3"><br></font></div><div><strong><em><font face="arial" size="3">Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine</font></em></strong></div><div><strong><em><font face="arial" size="3"><br></font></em></strong></div><div><font face="arial" size="3">DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.</font></div><div><font face="arial" size="3"><br></font></div><div><strong><font face="arial" size="3">Start YOUR career with DHL today…</font></strong></div><div><font face="arial" size="3"><br></font></div><div><font face="arial" size="3">DHL Express is looking to hire upbeat, driven people from all across the US to join our Inside Sales team to help launch them into a long-term career in sales with DHL.</font></div><div><font face="arial" size="3"><br></font></div><div><font face="arial" size="3">Our Inside Sales team is located in Tempe, AZ. This position will be hybrid, 50% WFH and 50% in office. Start dates will be in October and January.</font></div><div><font face="arial" size="3"><br></font></div><div><font face="arial" size="3">Candidates will receive extensive training that will prepare you for long term growth opportunities. Training is a big part of our company culture and at every stage you will have a chance to work closely with your peers, job shadow and build a strong relationship with your leadership team. Your experience will be unique and personalized based on developmental and business needs.</font></div><div><font face="arial" size="3"><br></font></div><div><font face="arial" size="3">Once you show your skills in Inside Sales, you will get the chance to move to the next role and move within the US to different locations, while you grow your sales skills on the Field...the opportunities are endless, as long as you want a solid career path and growth.</font></div><div><font face="arial" size="3"><br></font></div><div><strong><font face="arial" size="3">Key Responsibilities:</font></strong></div><div><ul><li><font face="arial" size="3">Lead a portfolio of existing and new customers via telephone contact</font></li><li><font face="arial" size="3">Build a strong client relationship and grow accounts to their maximum potential</font></li><li><font face="arial" size="3">Coordinate with different departments and act as the customer’s point of contact to ensure all queries, problems or issues are dealt with appropriately</font></li><li><font face="arial" size="3">Coordinate with different teams on lead initiatives</font></li><li><font face="arial" size="3">Maintain collaboration by incorporating a positive attitude</font></li><li><font face="arial" size="3">Lead a portfolio of existing and new customers via telephone contact</font></li><li><font face="arial" size="3">Build a strong client relationship and grow accounts to their maximum potential</font></li><li><font face="arial" size="3">Coordinate with different departments and act as the customer’s point of contact to ensure all queries, problems or issues are dealt with appropriately</font></li><li><font face="arial" size="3">Coordinate with different teams on lead initiatives</font></li><li><font face="arial" size="3">Maintain collaboration by incorporating a positive attitude</font></li></ul></div><div><strong><font face="arial" size="3">Skills & Qualifications:</font></strong></div><div><ul><li><font face="arial" size="3">Bachelor’s Degree or in your final semester</font></li><li><font face="arial" size="3">Must be available to work fulltime Monday-Friday</font></li><li><font face="arial" size="3">Outstanding ability to create rapport with prospective clients</font></li><li><font face="arial" size="3">Self-motivated and driven to plan and complete sales generation</font></li><li><font face="arial" size="3">Commitment to exceed targets</font></li><li><font face="arial" size="3">Ability to work in a fast-paced environment</font></li><li><font face="arial" size="3">Looking for career growth on sales field</font></li><li><font face="arial" size="3">Bilingual in Spanish is a plus</font></li><li><font face="arial" size="3">Geographically mobile with a global attitude!</font></li></ul></div><div><strong><font face="arial" size="3">What We Provide:</font></strong></div><div><ul><li><font face="arial" size="3">$29.00/hour starting pay + competitive quarterly commission (earning potential of over 6 figures!)</font></li><li><font face="arial" size="3">Potential for a raise twice per year!</font></li><li><font face="arial" size="3">On-boarding bonus to help with relocation as needed</font></li><li><font face="arial" size="3">Professional development and solid career advancement opportunities – we want you to grow within DHL!</font></li><li><font face="arial" size="3">Best in-class training (You'll become a Certified International Specialist)</font></li><li><font face="arial" size="3">Comprehensive benefits (medical, dental, vision and a 401k with company matching)</font></li><li><font face="arial" size="3">Up to 4 weeks of vacation time</font></li><li><font face="arial" size="3">What you do next is entirely up to you! We want you to think BIG, because we do. We want people that will make DHL their career; who want to advance and experience other communities and countries.</font></li></ul></div><div><font face="arial" size="3">Stop thinking about a job, start your CAREER with DHL instead!</font></div><div><font face="arial" size="3"><br></font></div><div><strong><font face="arial" size="3">Employee Benefits & Incentives</font></strong></div><div><font face="arial" size="3"><br></font></div><div><font face="arial" size="3">DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include:</font></div><div><ul><li><font face="arial" size="3">Competitive Pay</font></li><li><font face="arial" size="3">Bonus/Incentive Programs</font></li><li><font face="arial" size="3">Retirement Savings – 401K with company match</font></li><li><font face="arial" size="3">Medical, Dental, Vision, well-being programs</font></li><li><font face="arial" size="3">Tuition Reimbursement</font></li><li><font face="arial" size="3">Generous Paid Time Off – Starting at 4 Weeks (PT/FT)</font></li><li><font face="arial" size="3">Paid Leave</font></li><li><font face="arial" size="3">Employee Discount Program</font></li><li><font face="arial" size="3">Employee Assistance & Work Life Program</font></li><li><font face="arial" size="3">Outstanding training opportunities</font></li></ul></div><div><em><font face="arial" size="3">DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: <a href="https://www.eeoc.gov/employers/eeo-law-poster">https://www.eeoc.gov/employers/eeo-law-poster</a></font></em></div><div><em><font face="arial" size="3"><br></font></em></div><div><em><font face="arial" size="3">We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</font></em></div></div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...