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HR Support Specialist – Entry Level
Job Description Under the direct supervision of the Vice President, Human Resources/Risk Management, the Human Resources Support Specialist provides a variety of customer support services for the department. In the performance of these duties, the HR Support Specialist maintains strict confidentiality of all information and exhibits through his/her work the values consistent with the mission of Insight Hospital & Medical Center. The HR Support Specialist provides high-quality service to all customers. These duties are to be performed in a highly confidential manner, following the mission, values, and behaviors of Insight Hospital and Medical Center. Employees are further expected to provide a high quality of care, service, and kindness toward all patients, staff, physicians, volunteers, and guests. Provides service to customers: • * Greets all walk-in customers (applicants, employees, guests, etc.) and responds to routine requests in a timely and professional manner. • * Answers Human Resources department phone lines in a professional and friendly manner. • * Takes messages and refers calls to appropriate staff members promptly. • * Retrieves, responds to, and/or appropriately directs Human Resource voice mail messages accordingly. • * Distributes Human Resources information and forms to customers. • * Reviews submitted forms to ensure that all information and signatures are complete. • * Assists in communicating benefits information and interpreting human resources policies and procedures. • * Responds to employment verification requests following Hospital policy • * Prepares and mails employee anniversary cards monthly. • * Collects and distributes mail. Order, receive, and distribute routine supplies for the department. • * Coordinates maintenance and upkeep of departmental machines (i.e. copier, fax, etc.) • Assist with recruitment functions: • * Prepares and mails application acknowledgments bi-weekly. • * Administers skill tests to applicants. • * Schedules newly hired employees for pre-employment processing and Hospital orientation. • * Distributes, collects, and reviews all employment-related documents. • * Verifies employment eligibility and completes I-9 forms. • * Coordinates reference and criminal background check processes. • * Photocopies supporting documentation (i.e., licensure). • * Issues hospital identification badges. • * Prepares official personnel files. • * Maintains master files for applications, I-9 forms, and other human resource documents. • Assists with various departmental-related duties: • * Coordinates the retrieval and return of terminated employee files as needed. • * Enters New Employee Orientation (NEO) attendees in the Health Stream System application. • * Maintains and enters employee parking information in access. • * Prepares check requisitions and purchase orders. • * Assigns lockers and issues uniform vouchers. • * Completes special projects and performs other related duties as assigned. • Required Knowledge, Skills, and Abilities: Knowledge: • * High School Diploma required • * Five years of customer experience required; specific human resources experience preferred; OR any similar combination of education and experience. • Skills: • * Excellent interpersonal and customer service skills required. • * Proficient in bolthires Office Suite required and prior experience with an HRIS database preferred. • Abilities: • * Ability to learn and adapt to new computer systems is preferred. • * Professionalism and confidentiality are required. • Physical Requirements: • * Prolonged periods of sitting at a desk and working on a computer. • * Must be able to lift or push/pull up to 25 pounds • Insight is an equal opportunity employer and values workplace diversity! Apply tot his job Apply tot his job Apply tot his job Apply tot his job
