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HR Manager

February 25, 2026

DETAILED DESCRIPTION:

At Mirbeau, we’ve spent more than 25 years delivering award-winning hospitality rooted in wellness, care and excellence. As a Forbes-rated, family-owned company, we’re committed to creating a workplace where our people feel supported, respected and empowered to grow. That’s why health, balance and well-being are core values in everything we do.
The HR Manager oversees the full employee lifecycle, collaborating with leadership and advocating for employees in a fair and thoughtful way. This role helps to uphold a positive and respectful workplace, ensuring high standards of employee relations and compliance best practices that are consistent and supportive of both business needs and employee success.

Pay Rate: $70,000-$80,000 per year

Job Responsibilities:
- Employee Relations & Ethics
  - Act as an approachable HR resource for employees and property leadership, addressing concerns and complaints with discretion, empathy, and professionalism
  - Support employees with needs related to pay, benefits, and HR programs
  - Oversee and manage leave administration (ie: FMLA, PFL, Disability, etc.)
  - Conduct thorough and impartial investigations related to employee concerns including: harassment, workplace conduct, guest recovery matters, and policy violations
  - Ensure all investigations are handled with discretion, objectivity, and appropriate documentation to support due diligence and sound decision-making
  - Make recommendations based on findings while remaining neutral, unbiased, and aligned with employment law and organizational values
  - Conduct exit interviews
  - Ensure strict confidentiality of all sensitive information, at all times
- Leadership & Culture
  - Support employee recognition and engagement incentives that align with Mirbeau’s values and culture
  - Provide on-property HR support, including dedicated monthly meetings for staff to informally connect with HR
  - Oversee performance review periods, ensuring timely completion and alignment with company standards
  - Work with management on coaching, disciplinary processes, and necessary actions, providing guidance that is fair, well-documented, and compliant
  - Uphold and reinforce appearance, grooming, and professional conduct standards across the property
  - Model professional, articulate language consistent with brand and workplace communication standards
  - Lead with integrity, emotional intelligence, and sound judgment in all interactions, maintaining trust and credibility at every level of the organization
  - Demonstrate fairness and neutrality in decision-making, ensuring equal treatment and respect for all employees
- Recruitment
  - Work with property management to understand staffing needs for their respective departments
  - Post open positions through applicant tracking systems and take ownership over full cycle recruitment efforts: review resumes, conduct phone screens, coordinate interviews with hiring managers, and oversee the onboarding process
  - Build relationships within the community such as with local schools, and attend job fairs as needed
  - Oversee and participate in bi-monthly in-person orientations for new employees, working closely with the General Manager
  - Manage the onboarding process using designated platforms (ie: UKG) ensuring a successful start for new team members and compliance with new hire documentation
  - Complete termination documentation and conduct exit interviews with professionalism
  - Conduct background checks and employment verifications in an accurate and timely manner
- Additional Responsibilities
  - Maintain compliance with all Federal, State, and Local employment laws and regulations
  - Assist with payroll processing and benefits administration at the property level
  - Assist the HR Director, other property HR managers, and Corporate HR team with special projects as needed
  - Attend weekly HR team meetings as required

Qualifications, Skills & Educational Requirements:
- Education
  - A degree in HR, Hospitality/Hotel Management, Business Administration or related field strongly preferred
- Experience
  - Minimum 3+ years of administrative experience, preferably within a hospitality, resort, spa or refined service environment
  - Strong knowledge of employment laws, employee relations, and HR best practices
  - Recruiting experience a plus, ideally with experience in ATS platforms
  - Familiarity with payroll processing
- Skills & Professionalism
  - Maintains composure and sound judgement under pressure, resolving issues with professionalism
  - High emotional intelligence with the ability to navigate sensitive matters thoughtfully
  - Strong communication, coaching, and conflict-resolution skills
  - Exceptional organizational skills and attention to detail
  - Discreet, ethical, and solutions-oriented
  - Commitment to the highest standards in operational best practices
  - Enthusiastic and eager to learn
  - Ability to work independently and collaboratively

Employee Perks and Company Incentives:
- Discounted rates for services and retail items within the spa!!
- 401K with company match
- Medical, Dental, Vision and Life Insurance Plan
- Employee Assistance Program and Resources
- Paid time off for full-time AND part-time employees!!
- Holiday Pay
- Career advancement potential within the company
- Anniversary Program!!
- Work Performance Incentives
- And more!!!

Are you ready to lead where only the best of the best belong?

Come find your balance- and your future- with us.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...