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Health Coach - Remote

March 11, 2026

Job Description:

Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit

Job Summary:

Start Date: Monday, October 20th, 2025

Shift: Monday - Friday: Must be open to any shift between the hours of 10:30am – 9:00pm CST.

It is required to work every fourth Saturday from 8:00am-4:30pm CST

Training: Training will be a duration of 6 weeks from 8am – 4:30pm CST

_*Due to the structured training schedule, new hires are unable to miss any days of training._

Compensation: Hourly Rate: $21.50 or $25 including certification through NBC-HWC or CHES only

The Health Coach is part of a multi-disciplinary team that is responsible for improving both the individual health and wellness of program participants and the overall health status of a client's population. The Health Coach is an integral part of an overall client specific Health and Care Support Team that engages and supports members with improving lifestyles and behaviors that put them "at risk" of developing chronic or disease conditions. The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction / elimination of identified risk factors. A Health Coach is supervised by an Operations Coach Manager.

Essential Job Functions:

Participating in the following types of telephonic calls:

+ Engagement (inbound and outbound)- contacting eligible participants to inform them of the program offering and enroll them in the program

+ Coaching (inbound and outbound)- providing individualized behavior change coaching to reduce or eliminate high risk behaviors and encourage adoption of habits that are conducive to a higher quality of life

+ Chase (outbound)- reaching out to members who are enrolled in coaching, but do not have a scheduled call

+ Coordinate delivery of services and care with other members of a multi-disciplinary care team, including nurses, pharmacists and external vendors.

+ Support operational aspects of the assigned area to meet the organization's customer requirements, which can include multiple customers.

+ Adhere to a schedule and caseload to support success and connectivity of member interaction.

+ Caseloads may be a 1:1 model or team based. This is determined by the business/client need.

+ Participate in daily and monthly meetings for updates and to present findings and insight

+ Note and track the members' progress and efficacy of program

Specific Skills/ Attributes:

+ Effective interpersonal and communication skills required

+ Understand directions and communicate/respond to inquiries

+ Enthusiastically inspires members to change behaviors and to see possibilities

+ Ability to learn to coach effectively using motivational interviewing

+ Flexibility to work any shift (typically an evening shift) or change shifts based on business needs. This also includes availability to work rotating Saturdays

Qualifications:

+ Bachelor's degree in health-related field required (i.e., Psychology, Nutrition, Exercise Science, etc.) In specific cases, NBHWC certification might substitute for the “health -related” part of the completed 4-year degree

+ 1 -2 years of related experience required; experience in a customer service role preferred

+ Experience with benchmarks and contact center metrics preferred, including adherence to schedule

+ Proficiency in computer data entry and Microsoft Office

+ Ability to coordinate telephonic communication with program participants while simultaneously navigating software platform and entering data, for extended periods of time

+ Knowledge ability to quickly learn information around lifestyle related topics such as: smoking cessation, weight management, nutrition, exercise, stress reduction and sleep desired

+ Ability to work independently and prioritize a moderate workload with minimal supervision

+ Adaptability to schedule changes on an as-need basis

+ Ability to multitask with members and operationally with managers and support staff

+ Hard-wired internet connection is necessary as WIFI is not permitted

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
Remote

About the Company:
Sharecare

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...