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Head of Product - Planning

March 14, 2026

<DIV><H2>A career without limits</H2> <P>As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain.</P> <P>It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris.</P> <P>This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues.</P> <P>So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far flung places, a job at British Airways is yours to make.</P> <P>We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways, the sky is never the limit.</P> <H2>The role</H2> <P>Head of Product, Planning</P> <P>As Head of Product for Planning, you'll be responsible for setting direction and leading the delivery of digital products that support planning across British Airways, from long term strategy through to operational readiness.</P> <P>This is a senior, hands on product leadership role. You will work closely with engineering, analytics and operational teams, staying close to planning tools, data and delivery detail to ensure products are practical, scalable and delivering real decision making value in live environments.</P> <H2>What you'll do</H2> <UL> <LI>Own the product vision, strategy and roadmap for planning related products</LI> <LI>Lead and develop product teams delivering planning capabilities and systems</LI> <LI>Work closely with engineering and delivery teams to shape solutions and guide implementation</LI> <LI>Ensure planning products are grounded in operational reality, data and system constraints</LI> <LI>Balance long term planning strategy with near term delivery and execution priorities</LI> <LI>Align stakeholders across operations, engineering, finance and network teams</LI> <LI>Manage delivery risks, dependencies and trade offs across complex planning landscapes</LI> <LI>Use product metrics, insight and tooling to track outcomes and drive improvement</LI> <LI>Ensure products support resilience, performance and effective decision making</LI> <LI>Drive continuous improvement through iteration, learning and feedback</LI> </UL> <H2>What you'll bring to British Airways</H2> <UL> <LI>Strong hands on experience leading digital products in planning or operational domains</LI> <LI>Practical understanding of planning systems, data flows and decision support tooling</LI> <LI>Confidence working closely with engineers, analysts and delivery teams on solution detail</LI> <LI>Ability to balance strategic leadership with detailed delivery involvement</LI> <LI>Strong stakeholder engagement and influencing capability</LI> <LI>Analytical, outcome focused mindset</LI> <LI>Calm, resilient leadership style suited to complex planning environments</LI> </UL> <H2>Your experience</H2> <UL> <LI>Proven experience as a Head of Product or senior product leader</LI> <LI>Experience delivering digital products that support planning, forecasting or operations</LI> <LI>Experience working in agile, product led organisations</LI> <LI>Hands on experience with product and delivery tooling</LI> <LI>Track record of delivering measurable improvements at scale</LI> <LI>Experience working in large, complex organisations is advantageous</LI> </UL> <H2>What we offer</H2> <P>We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary.</P> <P>From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted Hotline' airfares per year for yourself, friends, and family.</P> <P>At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.</P> <P>We never stand still, and we don't expect our people to either.</P> <H2>Inclusion & Diversity</H2> <P>At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.</P> <P>Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.</P></DIV>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...