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GP Receptionist
Job summary
We are looking to appoint 1 new Receptionist to support the practice clinical team by signposting patients to the appropriate healthcare professional or service and working as part of the practices multi-disciplinary team.
Main duties of the job
- Answer incoming calls and dealing with the callers request appropriately.
- Manage all queries as necessary in an efficient manner.
- Support all clinical staff with tasks as required.
About us
High Pastures Surgery is a large well established, innovative and friendly GMS practice. We are a supportive practice that values team working and communication.
We are one of the largest practices in South Sefton with over 10,000 patients, 2 GP Partners, 5 Salaried GP's, 2 Physician Associates and 2 Practice Nurses. We are committed to providing high quality, friendly and person Primary Care, whilst protecting a healthy work-life balance.
We are a member of the South Sefton Primary Care Network. We are also a training practice for student and junior doctors and physician associates.
The practice has been rated as Good by the Care Quality Commission (CQC).
Details
Date posted
12 March 2026
Pay scheme
Other
Salary
£12.80 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A0092-26-0003
Job locations
138 Liverpool Road North
Liverpool
L31 2HW
Job description
Job responsibilities
- Part-time 20 hours per week.
- Contract type - Permanent (subject to completion of a 3-month probationary period).
- Working hours: over 5 days, hours to be agreed.
- Answer the telephone promptly and deal with queries appropriately Make appointments with GPs, Physician Associates & Practice Nurses Signpost patients to more appropriate services when necessary.
- Prepare repeat prescriptions ready for GPs to check and sign Deal with patient requests regarding results of diagnostic tests.
- Record and maintain accurate patient information, summarising and coding information onto the patients notes using the practice computer system Check, scan and electronically file correspondence from the local hospitals and community services.
- Experience of working as a team and working with the public.
- GCSE English and Maths or equivalent.
- Honest, loyal, and trustworthy professional and discrete.
- Works well under pressure.
- Organised and hard working.
- Punctual and flexible.
- Good sense of humour.
- Good at resolving conflicts.
- Computer literate.
- Experience of working in a GP surgery as a receptionist or administrator.
- Experience of using the EMIS Web IT system.
- Strictly no agencies.
- Previous applicants need not apply.
Job responsibilities
- Part-time 20 hours per week.
- Contract type - Permanent (subject to completion of a 3-month probationary period).
- Working hours: over 5 days, hours to be agreed.
- Answer the telephone promptly and deal with queries appropriately Make appointments with GPs, Physician Associates & Practice Nurses Signpost patients to more appropriate services when necessary.
- Prepare repeat prescriptions ready for GPs to check and sign Deal with patient requests regarding results of diagnostic tests.
- Record and maintain accurate patient information, summarising and coding information onto the patients notes using the practice computer system Check, scan and electronically file correspondence from the local hospitals and community services.
- Experience of working as a team and working with the public.
- GCSE English and Maths or equivalent.
- Honest, loyal, and trustworthy professional and discrete.
- Works well under pressure.
- Organised and hard working.
- Punctual and flexible.
- Good sense of humour.
- Good at resolving conflicts.
- Computer literate.
- Experience of working in a GP surgery as a receptionist or administrator.
- Experience of using the EMIS Web IT system.
- Strictly no agencies.
- Previous applicants need not apply.
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
Desirable
- Working in General Practice is desirable but not essential as training will be given
Qualifications
Essential
- GCSE grade A to C in English and Maths
Desirable
- Working in General Practice is desirable but not essential as training will be given
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
High Pastures Surgery
Address
138 Liverpool Road North
Liverpool
L31 2HW
Employer's website
https://www.highpasturessurgery.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
High Pastures Surgery
Address
138 Liverpool Road North
Liverpool
L31 2HW
Employer's website
https://www.highpasturessurgery.nhs.uk/ (Opens in a new tab)
