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Fulfillment Operations Team Leader

February 17, 2026

The pay range per hour is $26.50 - $45.05Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at <a href="https://corporate.target.com/careers/benefits" target="_blank">https://corporate.target.com/careers/benefits</a>.<div><div>ALL ABOUT TARGET </div><div>Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. <a href="https://corporate.target.com/about" target="_blank">Learn more about Target here.</a> </div><div>ALL ABOUT FULFILLMENT </div><div>Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring guests get what they want, when they want it, and how they want it. The fulfillment team picks, preps, packs, sorts, and ships, products safely, efficiently and effectively to deliver convenience and quality for our guests. </div><div>At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Fulfillment Operations Team Leader can provide you with the skills and experience of: </div><div><ul><li>Guest service fundamentals and experience building a guest first culture on your team </li></ul></div><div><ul><li>Retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies </li></ul></div><div><ul><li>Planning department(s) daily/weekly workload to support business priorities and deliver sales goals </li></ul></div><div><ul><li>Process improvements and workload efficiency </li></ul></div><div><ul><li>Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating, and retaining talent. </li></ul></div><div>As a Fulfillment Operations Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities: </div><div><ul><li>Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach expectations to deliver the service standard. </li></ul></div><div><ul><li>Lead your team and drive fulfillment goals, understand your role in supporting sales growth and how your departments and team contribute to and impact total store profitability, in support of your leader. </li></ul></div><div><ul><li>Utilize your workload planning tools to ensure your team completes all scheduled workload and all orders are fulfilled to meet the delivery and service standards. </li></ul></div><div><ul><li>Review all fulfillment reporting to identify gaps and develop a plan to resolve. </li></ul></div></div><div><div><ul><li>With direction from your leader, create daily plans for your team. </li></ul></div><div><ul><li>Be an expert of operations, accuracy, process and efficiency. </li></ul></div><div><ul><li>Enable efficient delivery to our guests by leading pickup and ship from store workload. </li></ul></div><div><ul><li>Evaluate and recommend candidates for open positions and develop a guest-centric team. Support your leader in their onboarding. </li></ul></div><div><ul><li>With your leader establish clear goals around quality, accuracy, and timeliness and hold team members accountable to expectations. Close any training gaps through coaching conversations. </li></ul></div><div><ul><li>Work a flexible work schedule that aligns to guest and business needs (this includes early morning, evening, weekends and holidays). </li></ul></div><div><ul><li>Ensure supplies are ordered timely and stocked. Partner with your leader for ordering. </li></ul></div><div><ul><li>If applicable, as a key carrier, follow all safe and secure training and processes. </li></ul></div><div><ul><li>Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. </li></ul></div><div><ul><li>Always demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment. </li></ul></div><div><ul><li>Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately. </li></ul></div><div><ul><li>Model the execution of physical security processes in order to enhance the instore security culture. </li></ul></div><div><ul><li>Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices. </li></ul></div><div><ul><li>Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions. </li></ul></div><div><ul><li>Address all store emergency and compliance needs. </li></ul></div><div><ul><li>Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. </li></ul></div><div><ul><li>Model creating a welcoming experience by greeting guests as you & your team are completing your daily tasks. </li></ul></div><div><ul><li>Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs. </li></ul></div><div><ul><li>Lead by thanking guests and let them know we’re happy they chose to shop at Target. </li></ul></div><div><ul><li>All other duties based on business needs </li></ul></div></div><div><div>WHAT WE ARE LOOKING FOR </div><div>This may be the right job for you if: </div><div><ul><li>You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. </li></ul></div><div><ul><li>You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. </li></ul></div><div><ul><li>You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). </li></ul></div><div>The good news is that we have some amazing training that will help teach you everything you need to know to be a Fulfillment Operations Team Leader. But, there are a few skills you should have from the get-go: </div><div><ul><li>High school diploma or equivalent </li></ul></div><div><ul><li>Must be at least 18 years of age or older </li></ul></div><div><ul><li>Previous retail experience preferred, but not required </li></ul></div><div><ul><li>Lead and hold others accountable </li></ul></div><div><ul><li>Learn and adapt to current technology needs </li></ul></div><div><ul><li>Work independently and as part of a team </li></ul></div><div><ul><li>Manage workload and prioritize tasks independently </li></ul></div><div><ul><li>Welcoming and helpful attitude toward all guests and other team members </li></ul></div><div><ul><li>Effective communication skills </li></ul></div><div>We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: </div></div><div><div><ul><li> </li></ul></div><div><ul><li>Access all areas of the building to respond to guest or team member issues </li></ul></div><div><ul><li>Interpret instructions, reports and information </li></ul></div><div><ul><li>Accurately handle cash register operations as needed </li></ul></div><div><ul><li>Climb up and down ladders </li></ul></div><div><ul><li>Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others, and team lift items 45-100 pounds </li></ul></div><div><ul><li>Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed </li></ul></div></div>Benefits EligibilityPlease paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_C | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_CAmericans with Disabilities Act (ADA)In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...