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Front of House Security Officer

March 5, 2026

Position: Front of House Security Officer (Relief)

Location: Manchester, M1 and Surrounding Areas

Pay Rate: £12.50 to £13.50

Hours: 24 to 48 Hours Per Week, 8 to 12 Hour Shifts

Benefits -

Full uniform supplied
Paid Holidays
Pension Plan
On going training
Access to health & Wellbeing

Impact Services offers an industry-leading security provider with a national presence. Due to ongoing and continued success, we currently have an exciting opportunity for an ambitious, passionate, and forward-thinking security officer to join our team at various sites in the Manchester area. You should have good communication skills, look smart and have experience within the security industry.

Impact Services is an industry leader. We succeed because we employ hard-working, honest and reliable people who provide service excellence and wish to progress themselves along with the business.

Job Purpose

The purpose is to develop and maintain a safe and secure environment for employees, visitors, and property.

Job Overview

A Front House Officer is responsible for ensuring that personnel and guests have a positive first impression of the venue. As the first point of contact, you will be expected to be friendly and welcoming when guests/staff arrive or leave.

Main Duties and Responsibilities

Maintain the Front of House area to ensure a professional appearance
Monitor fire alarms, intruder alarms and CCTV as appropriate.
Ensure processes are strictly followed for any visitors to the building
Deal with complaints and offer fast resolutions, escalating where necessary
Build professional relationships with occupiers and guests, ensuring all have a pleasant experience

Requirements

A valid Door Supervisor or Security Guarding (essential)
A valid CCTV Licence (essential)
Right to work in the UK
First Aid and Fire Marshal training (preferable)
Flexible, committed and punctual
Excellent concentration skills
Excellent communication skills
Keen attention to detail
Ability to remain calm and deal with emergencies
Customer Service experience
An ambitious personality and willing to grow with the business

Equal Opportunity Employer: Impact Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...