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Experienced Full Stack Senior Director, Customer and Marketing Data, Applied AI, and Analytics – Web & Cloud Application Development

March 7, 2026

At arenaflex, we're on a mission to revolutionize the way we approach customer and marketing data, leveraging the power of Applied AI and Analytics to drive business growth and innovation. As a seasoned leader, you'll play a pivotal role in shaping our data product portfolio and strategic capabilities, inspiring a culture of innovation and experimentation, and driving results-oriented outcomes. **Job Summary:** We're seeking an experienced Full Stack Senior Director, Customer and Marketing Data, Applied AI, and Analytics to join our team at arenaflex. As a key member of our Customer and Marketing organization, you'll serve as a strategic thought leader, driving the development of our data product portfolio and strategic capabilities. Your expertise in software engineering, data science, and product management will enable you to develop and execute a long-term vision for our data product portfolio, driving strategies, requirements, and roadmaps that yield long-term customer benefits. **Key Responsibilities:** As a Senior Director, Customer and Marketing Data, Applied AI, and Analytics, you'll be responsible for: * Developing the long-term vision of a data product portfolio or strategic capability that drives strategies, requirements, and roadmaps; understanding the competitive landscape and directly influencing the enterprise in how it makes portfolio-specific decisions; owning the different product roadmaps that make up the product portfolio; and influencing investment choices that yield long-term customer benefits in support of the vision. * Owning and leading the customer, loyalty, and marketing data ecosystem and serving the customer and marketing organization with actionable analytics to support delivering top-line sales and productivity improvements. * Developing a culture of innovation and experimentation and encouraging two-way door initiatives that address customer needs. * Owning annual planning for the product portfolio and representing the team in discussions with executives. * Owning the user experience (UX) and setting the direction for the UX design of products within the product portfolio or strategic capability. * Defining processes and measurements for the team to effectively track development work and triage bugs of products in the product portfolio. * Partnering with relevant stakeholders and leading and owning the development of launch and go-to-market plans of products within the product portfolio or strategic capability. * Identifying issues and blockers that may delay the launch or impede the success of products in the product portfolio or strategic capability, communicating to leadership, assessing alternatives to resolve, and taking action to resolve. * Ensuring customer and business goals remain aligned with identified customer needs; setting the strategy for customer engagement and leading its execution. * Engaging with internal and external thought leaders to drive product leadership within the portfolio. * Leading and owning operational product strategy of the portfolio or strategic capability and ensuring alignment with other portfolio owners. * Facilitating an understanding among the team of broader organizational goals and the role each team plays; auditing team goals and being accountable for product portfolio performance against broader organizational goals. * Leading a team in support of achieving the company's mission. Managing performance and fostering an inclusive environment to help associates achieve their potential. * Leveraging data and analytics to provide competitive analysis, drive decision making, assess the health and effectiveness of assigned products and related P&L impacts, and deliver recommendations to key stakeholders. * Developing and presenting communications, frequently to senior leadership, communicating the desired message, at the appropriate level, for the right recipient. * Monitoring technology trends and anticipating their impact on the product roadmap; leveraging this understanding to drive innovation. * Collaborating with the broader product and technology management community to understand dependencies and create a community of practice. **Required Qualifications:** * 12 years of experience in software engineering, data science, and/or product management * 7 years of direct team leadership experience across software engineering, product management, or data science * Prior experience in marketing, customer, and retail media networks analytics, building, deploying, and operationalizing highly scalable, resilient, and critical data technology solutions solving business problems in a product model * Bachelor's degree in business, technology, or related field (or equivalent work experience in lieu of degree) **Preferred Qualifications:** * Experience working with software development teams to launch online products * Experience with large-scale order management and inventory systems * Experience with customer relationship management systems * Master's degree in business administration or similar advanced degree **Work Environment and Company Culture:** As a remote employee at arenaflex, you'll enjoy a flexible and dynamic work environment that fosters collaboration, innovation, and growth. Our company culture values diversity, equity, and inclusion, and we're committed to creating a workplace where everyone feels valued and empowered to succeed. **Compensation and Benefits:** We offer a competitive salary range of $179,000.00 - $340,100.00 annually, depending on experience and qualifications. Our benefits package includes comprehensive health insurance, retirement savings, and paid time off, as well as opportunities for professional development and growth. **How to Apply:** If you're a seasoned leader with a passion for customer and marketing data, Applied AI, and Analytics, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications. We can't wait to hear from you! **Equal Opportunity Employer:** arenaflex is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. **Benefits Page:** For information regarding our benefit programs and eligibility, please visit our benefits page. **Remote Work Policy:** Lowe's hourly remote associates cannot reside in Alaska, California, or Hawaii. Lowe's salaried remote associates cannot reside in Alaska or Hawaii. **Fair Chance Ordinance:** Qualified applicants with arrest or conviction records will be considered for Employment in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. **Lowe's India:** This offer from "arenaflex" has been enriched by Jobgether.com and got a 72% flex score. Apply Job! Apply for this job

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...