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ENERGY SERVICES DATA ENTRY CLERK (Typist) - Remote | WFH - Making Opportunity Count

March 12, 2026

Join Our Team: ENERGY SERVICES DATA ENTRY CLERK (Typist) - Remote | WFH Welcome to Making Opportunity Count (MOC), a non-profit human services agency dedicated to creating positive change in the lives of individuals and families in Fitchburg, MA. We're passionate about fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is united by a shared passion for making a lasting impact. We're now seeking a highly organized and detail-oriented individual to join our team as an ENERGY SERVICES DATA ENTRY CLERK (Typist) - Remote | WFH. About Our Organization Making Opportunity Count (MOC) is a non-profit human services agency committed to enhancing the lives of individuals and families in Fitchburg, MA. Our mission is to provide essential services, promote holistic well-being, and foster community growth. We're dedicated to creating a positive and lasting impact in our community. Position Overview As a valued member of our team, the Data Entry Clerk will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. This is a fantastic opportunity for a detail-oriented and organized individual to join our team and make a meaningful contribution to our mission. Key Responsibilities Data Entry and Record-Keeping: Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline. Email and Document Management: Monitor emails, logging documents, and communications in the Monday.com platform upon receipt. Database Management: Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc. File Organization and Maintenance: Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements. Collaboration and Communication: Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services. Administrative Support: Assist with various clerical duties, such as filing, mailings, phone coverage, etc. Remote Work and Availability: Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed. Training and Development: Attend all required staff meetings, supervision, training, and contractual meetings. Participate in mandatory agency training and other relevant professional development activities. Confidentiality: Ensure strict confidentiality is maintained in all aspects of the role. Requirements and Qualifications Essential Qualifications: Education: Associate degree or equivalent professional experience. Experience: Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes. Skills: Strong data entry and record-keeping skills, attention to detail, and organizational abilities. Preferred Qualifications: Language Skills: Bilingual in Spanish. Additional Education: Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education. What We Offer At Making Opportunity Count, we're committed to providing a supportive and inclusive work environment that values your well-being and personal growth. Here are some of the fantastic benefits we offer: Comprehensive Insurance: Health, Dental, FSA, and Vision Insurance to take care of your well-being. Paid Time Off: Generous time off to relax and recharge. Flexible Work Environment: Hybrid work opportunities to suit your lifestyle. Student Loan Forgiveness: We're here to help ease your student loan burden. Invest in your education with our tuition remission program. Employer-Sponsored Retirement: Secure your future with our retirement plan contributions. Pet Insurance: Ensure your furry friends receive the best care. Employee Discounts: Access exclusive discounts and perks. Why Join Us? At Making Opportunity Count, we're passionate about creating a positive and lasting impact in our community. By joining our team, you'll have the opportunity to: Make a Meaningful Difference: Contribute to our mission and make a positive impact in the lives of individuals and families. Grow and Develop: Access training, development opportunities, and career growth paths. Work with a Dynamic Team: Collaborate with a passionate and dedicated team. Enjoy a Supportive Work Environment: Benefit from a flexible and inclusive work environment that values your well-being. How to Apply If you're a motivated and detail-oriented individual looking to make a meaningful contribution to our mission, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you! Don't miss this opportunity to join our team and make a lasting impact in our community. Apply now! Apply for this job

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...