Scheduled Hours 40 Position Summary Provides Diabetes and Nutritional educational services and community resources for patients. Maintains a case load of patients and promotes program development. Job Description Primary Duties & Responsibilities: Provides education to patients. Provides patient education to patient/family members/significant others about plan of care. Follows appropriate communication channels with concern and recommendations. Provides ongoing education to patient care on new procedures, technologies and issues impacting diabetes industry. Performs assessments, planning and implementation of diabetes care measures and evaluation of patient outcomes across the continuum of care. Collaborates with providers to facilitate patient care, develop medical plans of care and follows appropriate communication channels with patient concerns and recommendations. Provides services to patients to ensure continuous quality improvement. Participates in quality improvement process to facilitate changes within the clinic. Remains aware of patient satisfaction results and problem solves with patients. Identifies patient dissatisfaction and intervenes appropriately. Preserves patient privacy and dignity. Initiates development of new ideas and methods to provide cost-effective care. Coordinates patient care services with other staff and departments to decrease unnecessary cost. Assists providers in reducing costs and increasing effeciency while maintaining high quality of care. Maintains diabetes supplies and medication appropriately. Provide education and training to staff to ensure adequate knowledge and skills to perform essential responsibilities of their positions. Perform other duties as assigned. Working Conditions: Job Location/Working Conditions Normal office environment Exposure to blood-borne pathogens Requires protective devices Patient care setting Direct patient care setting Alternative work schedule as regular part of job (1 day a month evening teach patient group education classes) Physical Effort Typically sitting at desk or table Typically standing and walking Typically bending, crouching, stooping Occasional lifting (25 lbs or less) Using tools requiring high dexterity Equipment Office equipment Clinical/diagnostic equipment The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: B.S.N. - Bachelor Of Science In Nursing Certifications/Professional Licenses: The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role. Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Board Certified-Advanced Diabetes Management - Association of Diabetes Care and Education Specialist, Certified Diabetes Care and Education Specialist (CDCES) - Certification Board for Diabetes Care and Education, Registered Nurse - Illinois Department of Financial and Professional Regulation, Registered Nurse - Missouri Division of Professional Registration Work Experience: Relevant Experience (3 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job Required Qualifications: CDCES Certified Diabetes Care and Education Specialist with three years’ experience. Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements). Preferred Qualifications: Five years’ experience. Ability to flex one evening a month for evening class. Pump certified- Minimed/Tandem/Omnipod. Preferred Qualifications Education: No additional education unless stated elsewhere in the job posting. Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting. Work Experience: No additional work experience unless stated elsewhere in the job posting. Skills: Academic Administration, Adaptability, Computer Literacy, Customer Empathy, Customer Service, Diabetes Education, Electronic Health Records (EHR), Health Education, Interpersonal Communication, Nursing Fundamentals, Patient Care Coordination, Patient Care Management, Patient Education, Positive Thinking, Quality Improvement Processes, Staff Training and Leadership Grade S27 Salary Range $66,000.00 - $118,900.00 / Annually The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/ EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. 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Our staff, faculty and trainees are committed to excellence and dedicated to carrying out our missions of research, teaching and patient care. WashU prides itself on being a place where people matter, and serious work is done. Our people work together in an inclusive community that celebrates diverse perspectives, collaboration and innovation. We are a community of individuals inspired to work together to develop big ideas and tackle challenging problems. We value the well-being of our people. WashU strives to create a positive employee experience where staff, faculty and trainees thrive, both personally and professionally. Our employees find meaning, connection and vitality in their work and life with a healthy work-life balance and support to learn, grow and make an impact at WashU, the community and the world. 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