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Customs Brokerage Representative II: Mon-Friday: 6 am - 2:30 pm EST Remote

February 20, 2026

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description <ul><li>Must be within a commutable distance to Aiken** </li></ul>Essential Job Duties will include the follow. Other duties may be assigned as volume dictates. <ul><li>Confirm proper alignment of duties and taxes on each entry statement</li><li>Ensure all statements are paid accurately and timely</li><li>Provide documentation to US Customs as requested</li><li>Ensure timely release of entries before submitting payment to customs</li><li>Prioritize work to meet port deadlines</li><li>Examine shipping invoices and manifests and other documents for conformity to tariff and customs regulations</li><li>Data key entries into the brokerage operating system for transmission to U.S. Customs</li><li>Ensure required updates to Customer SOP's are noted to Lead or Trainer for all assigned accounts.</li><li>On some accounts provide CBP7501 entry summary forms, if account requires for release</li><li>Invoice UPS-SCS charges correctly and accurately with respect to the freight service level, customer profile and/or any special instructions from Field Service Center.</li><li>Provide excellence in customer service and perform other duties as assigned </li></ul>Language Skills <ul><li>Ability to respond to common inquiries or complaints from customers or ports of entry</li><li>Possess acceptable written and oral communication skills..</li><li>Ability to work closely with a team </li></ul>Preferred Foreign Language Knowledge Mathematical Skills - Ability to do mathematical equations and apply concepts such as fractions, percentages, ratios, and proportions as needed to complete entries. Reasoning Ability - Ability to solve simple problems, collect data, balance preliminary reports, establish facts, and draw valid conclusions. Commitment to Product - 12 Month lock in the Statements Department. The individual who accepts the position must understand their scheduled vacation time is subject to change if their time conflicts with those vacation times already scheduled in the department. Individuals who accept this job opportunity will be expected to be flexible in assisting with coverage in other departments, during fluctuations in volume, vacation coverage or leave of absence coverage and as required by their management team. Other Criteria Accounting/finance experience Employer will not sponsor visas for position. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Employee Type Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...