Customer Service Representative- Full Time: Wednesday, Thursday, Friday, Saturday and Sunday 3:30 p.m. to 12:00 a.m. EST. Off Monday and Tuesday

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Competitive wage and robust benefits package for full-time employees
- Health insurance coverage available after just 30 days
- Two weeks of vacation time and 8 paid holidays annually
- Same-day pay option available for added financial flexibility
- Opportunities for cross-training and skill development within the call center
- Flexible work environment with the option for remote work

What to Expect (Job Responsibilities):
- Receive and process customer orders by telephone in a prompt and professional manner
- Handle an average of 110 customer interactions per eight-hour shift after training
- Provide accurate and courteous responses to customer inquiries and requests
- Document customer interactions and maintain records in the DDF system
- Solve routine and complex customer service issues, escalating when necessary

What is Required (Qualifications):
- Minimum educational requirement: High School Diploma or equivalent
- Strong customer service skills and the ability to communicate effectively
- Ability to type 35-40 words per minute, with solid computer knowledge
- Demonstrated problem-solving and decision-making abilities
- Must have high-speed internet access for remote work

How to Stand Out (Preferred Qualifications):
- Medical terminology experience is a plus
- Previous experience in a call center or customer service environment

#HealthcareServices #CustomerSupport #RemoteWork #CareerGrowth #CompetitiveBenefits

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