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Communications Specialist
Salary: £36,000 - £42,000 per annum
Contract: Permanent, full-time (35 hours per week)
Location: Central London
We are delighted to be supporting a global higher education institution in their search for a Communications Specialist to join their London team. This is a full-time, permanent role based onsite at their campus in Central London.
This newly created position is a fantastic opportunity for a creative, detail-oriented communications professional who enjoys crafting clear, engaging messages and shaping systems that support a consistent student experience from pre-arrival through departure.
Key Responsibilities for this role include:
Student-Facing Communications
- Developing a centralised, consistent approach to student emails, including tone, design and scheduling.
- Creating and maintaining a coherent communications identity for the site.
- Coordinating high-quality, timely updates for students on events, opportunities, policies and general information.
- Managing production and distribution of The London Lowdown student newsletter.
- Overseeing digital signage and ensuring content remains accurate and engaging.
- Maintaining a communications repository and annual "heatmap" to track messaging across the student lifecycle.
Student Communications Advising
- Supporting student leaders in designing effective communications.
- Guiding students in producing content for official social media channels.
- Advising student contributors to Baedecker , NYU London's student-driven magazine.
Website Management
- Collaborating with the Office of Global Programs on branding and content alignment.
- Keeping the NYU London website and internal Google Site updated, accessible and accurate.
- Regularly reviewing online content for clarity, consistency and user experience.
Supervision & Communications Leadership
- Providing direction and support to one administrator-level staff member.
- Training colleagues on communications workflows, systems and best practice.
Staff-Facing Communications
- Creating systems for internal announcements and weekly staff updates.
- Ensuring staff mailing lists remain accurate and up-to-date.
Student Life General Duties
- Supporting orientations, arrivals, major events and departures during peak periods.
- Providing occasional front-desk cover.
- Participating in the on-call duty rota and assisting with urgent situations.
- Working occasional evenings, weekends and bank holidays as required.
To be considered for this position, you should possess:
- Previous experience within a Higher Education setting
- Experience in communications, digital content, copywriting or marketing.
- Strong organisational skills and the ability to manage multiple workflows.
- Excellent written communication skills and a flair for creating clear, student-centred messaging.
- Confidence advising student leaders and collaborating with colleagues across departments.
- Experience managing websites, digital content or communications systems.
- A proactive, creative approach and the ability to work effectively in a fast-paced academic setting.
If you're excited by the opportunity to shape a cohesive communications experience for a diverse global student community, we'd love to hear from you.
Please apply below and submit your CV in Word format.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you throughout the application process.
