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Claims Assistant - Workers Compensation | Jurisdiction: Multi State | Licensing not required (Hybrid)
About the position
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Claims Assistant - Workers Compensation | Jurisdiction: Multi State | Licensing not required (Hybrid) Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands? Apply your knowledge and experience to adjudicate complex customer claims in the context of an energetic culture. Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world’s most respected organizations. Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service. Leverage Sedgwick’s broad, global network of experts to both learn from and to share your insights. Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career. Enjoy flexibility and autonomy in your daily work, your location, and your career path. Access diverse and comprehensive benefits to take care of your mental, physical, financial, and professional needs. ARE YOU AN IDEAL CANDIDATE? To provide support to the claims staff and to perform other office tasks depending on the client program. OFFICE LOCATION: This position is assigned a hybrid work schedule and will be based out of our Las Colinas, TX or Plano, TX office . Team members are expected to work a combination of in‑office and remote days, with specific scheduling aligned to business needs. PRIMARY PURPOSE OF THE ROLE: We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.
Responsibilities
- Sets up and enters new claims into claims management system.
- Inputs and reviews notes/diaries in claims management system as instructed.
- Processes payments.
- Processes mail; handles filing, faxing and photocopying.
- Reviews, prepares, creates, and/or sends letters, reports, and forms.
- Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.
- Other activities/projects as assigned including the preparation and distribution of computer reports.
- Performs other duties as assigned.
- Supports the organization's quality program(s).
Requirements
- High school diploma or GED required.
- Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.
Benefits
- Flexible work schedule.
- Referral incentive program.
- Career development and promotional growth opportunities.
- A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.