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Cinnabon - Crew Member
Like the smell of fresh baked rolls and cinnamon? Like smiling, happy customers? If so, EG’s Cinnabon is hiring! We are looking for energetic, smiling people to join our team to serve some delicious treats. Performs a variety of duties relating to QSR restaurant-style service including greeting and serving customers, hot food preparation, maintaining sanitation standards. Responsible customer service is a major component of this position.
What We Offer:
- Competitive Wages
- Work today, get paid tomorrow through our earned wage access program*
- 401K with Company Match
- Team Member Discounts
- Flexible Scheduling
- Tuition Reimbursement
- Employee Assistance Program
- Additional benefits for FT team members
MISISON: We A.C.T. Guest First – Develop behaviors to effectively model “We A.C.T. Guest First” with internal and external Guests.
- We are Clean and Attractive – Learn the importance of maintaining a clean and attractive work environment and appearance.
- We are Fast – Identify what is needed to create an environment where all employees share in the responsibility of exceeding Guest satisfaction.
- We Always Deliver High Quality – Learn what is meant by quality and how to demonstrate behaviors that support the consistent delivery of quality products.
- We Enjoy Working Here – Explore the conditions that allow employees to gain personal, Guest and organizational satisfaction.
Tasks and Competencies:
- Checks supplies in counter area and restocks items to ensure a sufficient supply throughout the shift.
- Maintains cleanliness and sanitation of the front-of-the-house including coffee area, floors, windows, and beverage station, restroom, etc.
- Greets customers and takes their orders – use cash register to record the order and computes the amount of the bill – collects payment from guest and makes change.
- Complies with all portion sizes, quality standards, company policies & procedures.
- Counts money, checks, and charge payments in cash drawer at end of shifts.
- Completes cold & hot food preparation assignments neatly, accurately, and in a timely fashion.
- Maintains proper food handling, safety and sanitation standards while preparing food, serving food and clean-up.
- Keeps display equipment clean and free of debris during meal service as assigned.
- Maintains professional appearance at all times, clean and well-groomed as per standards.
- Displays a positive and enthusiastic approach to all assignments.
- Exhibits a cheerful and helpful manner when dealing with customers.
Minimum Education: N/A
Preferred Education: High School or GED
Minimum Experience: N/A
Preferred Experience: 3-6 months restaurant experience
Preferred Licenses/Certifications and Skills: ServSafe /Food Safety certification a plus but not mandatory - subject to restaurant locations and/or jurisdiction as some do require Food Handler certification for anyone working in food service.
Soft Skills:
- Comfortable talking and interacting with guests and team members
- High energy
- Ability to move from one activity to another quickly
- Team oriented; willing to give extra effort to help others
- Computer skills are helpful
Scheduling: This position is a part time and full-time and involves working a variety of hours, day and night, as EG America locations can be open 24 hours depending on the location. Weekend & Holiday hours are required.
Hours & Conditions: Part-time (up to 29 hours), Full-time (30-40 hours) is there a minimu number of days the need to work
Travel: N/A
Physical Requirements: Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds. Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures). The noise level in the work environment is usually moderate.
Other: Specialized attire required in food establishments. Slip resistant footwear and brand assigned attire is required.
