Business Transition / BPO Integration Manager (Remote + Travel)

Business Transition / BPO Integration Manager

  • Remote Work + Travel (Domestic & International)

Position Overview: The Business Transition Integration Manager will lead complex transition programs across international Business Process Outsourcing (BPO) operations, ensuring seamless system migrations, financial alignment, and zero-downtime cutovers. This role requires strong expertise in global outsourcing, finance, and program execution, with a focus on delivering successful go-live and post-go-live support across multiple geographies.

Key Responsibilities

Business Process Outsourcing (BPO):

  • Manage international outsourcing transitions across regions such as Singapore, Philippines, India, UK, China, etc.
  • Coordinate vendor selection, contract management, and cross-border compliance.
  • Ensure smooth knowledge transfer and operational readiness across multiple countries.

Finance & Program Budgeting:

  • Oversee financial planning, budgeting, and cost optimization for transition programs.
  • Align transition activities with Market Renewal Program (MRP) objectives.
  • Provide financial reporting and risk analysis to senior leadership.

System Transition & Cutover Management:

  • Develop and execute transition strategies, ensuring zero downtime.
  • Lead cutover planning, go-live readiness, and post-go-live stabilization.
  • Collaborate with IT, business, and vendor teams to ensure seamless integration of systems and processes.

Stakeholder Management:

  • Act as the primary liaison between business units, technology teams, and outsourcing partners.
  • Drive governance, reporting, and communication across global stakeholders.
  • Ensure adherence to compliance, security, and regulatory standards.

Required Skills & Experience

  • Extensive experience in international or Multi-National BPO transitions (Singapore, Philippines, India, UK, China, etc.).
  • Strong background in finance, program budgeting, and Market Renewal Programs (MRP).
  • Proven expertise in system transition, Secure Data Migration, Cutover Planning, Go-Live execution, and Post-Go-Live support.
  • Hands-on with Business Transition methodologies, Risk Mitigation, Risk Management, and Operational Excellence Frameworks.
  • Excellent stakeholder management, communication, and leadership skills.
  • Familiarity with tools such as MS Project, JIRA, Confluence, and transition governance dashboards.

Preferred Qualifications

  • 10+ years of experience in transition management, outsourcing, or program delivery.
  • PMP / Prince2 / Six-Sigma Black Belt / GIAC - GCIP / similar certifications or equivalent.
  • Experience in regulated industries (Finance, Insurance, Telecom, etc.) is a plus.
  • Strong analytical and problem-solving skills with a global mindset.

Job Type: Contract

Pay: $60.00 - $65.00 per hour

Expected hours: 40 per week

Experience:

  • Business process modeling: 10 years (Required)
  • Business Transition Integration : 10 years (Required)
  • Financial Planning & Program Budgeting: 8 years (Required)
  • International or Multi-National Business Process Outsourcing : 10 years (Required)
  • Large Scale Stakeholder Management: 10 years (Required)
  • Business Systems Transition & Market Renewal Programs (MRP) : 5 years (Preferred)

Willingness to travel:

  • 25% (Required)

Work Location: Remote

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