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Billing Coordinator

March 14, 2026

Performs intermediate technical and administrative work supervising the meter reading and customer billing operations; does related work as required.•Supervises and participates in the utility billing process •Prepares and maintaining appropriate records and files, preparing reports •Prepares meter reading schedules •Prepares billing •Provides loaded handheld devices timely and in order of read schedule; upload and download data from handheld devices •Interacts with customers concerning billing issues and concerns •Coordinates meter reading schedule •Certifies billing for printing; prepare accounts for rebilling •Prepare drafts for auto payments •Performs related tasks as required Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. Supervisory Responsibilities: Supervision is exercised over subordinate personnel and meter reading personnel.•Thorough knowledge of standard office procedures, practices and equipment •Thorough knowledge of utility billing and adjustments; methods and procedures •Skill in the use of a variety of office and data processing equipment •Skill in the use of personal computers and related office automation software •Ability to understand and follow oral and written directions •Ability to follow detailed work procedures •Ability to post accounts and to perform mathematical computations with speed and accuracy •Ability to establish and maintain effective working relationships with associates and customers. Education and Experience: High school diploma or equivalent; associates degree preferred; 3-5 years of relevant experience; or an equivalent combination of relevant education and experience which provides the necessary knowledge, skills, and abilities and other competencies necessary for the position. Licenses, Certifications, Special Requirements: • Valid State of Florida Driver’s License Physical and Mental Demands: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, as established in the Americans with Disabilities Act. Essential Physical Skills: •Prolonged periods of sitting at a desk and working on a computer. •Must be able to lift up to 15 pounds at times Mental Demands: •Required to use written and oral communication skills •Read and interpret data, information and documentsWork Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This is a sedentary position in an office environment. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Performs other related duties as assigned. All City of Bartow employees are considered EOC essential in times of emergency. An e-role will be provided to each employee when an emergency is declared. As a City of Bartow employee, you are a public servant of a local entity and are responsible to adhere to the Florida State Statute governing the Code of Ethics for Public Officers and Employees Florida State Statute Chapter 112. Additionally, all Bartow employees are subject to Chapter 119 of the Florida State Statutes which governs public records.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...