This position is responsible for overseeing and improving the continuous improvement and quality control system across multiple operational sites in North America and EMEA. Leads and manages a team of onsite quality control specialists who support RMS small animal Operations, assigning goals, providing mentorship, and fostering career development. Focus on identifying opportunities for improvement and optimization of processes across all operational sites, ensuring adherence to industry regulations and quality standards. This role will strive to create a positive and mutually beneficial relationship between Inotiv, its employees and its customers, contributing to achieving the growth of Inotiv RMS business. Key Accountabilities Leads a team of onsite quality control specialists across North America and EMEA to ensure Inotiv is producing products and services according to required specifications Including measuring, monitoring and controlling product and service quality Leads and participates in Continuous Improvement projects, including building an effective continuous improvement function to drive a culture of compliance and improvement, process efficiency, and cost savings and avoidance Analyzes trend data to identify key areas of opportunities that impact product quality Applies rigorous problem-solving methodology to situations where data suggest process is not operating effectively or variability exceeds expectations, including the use of DMAIC tools to drive thorough investigations, root cause analyses, process mapping, and CAPAs Works collaboratively with onsite teams and supporting functions Ensures compliance with regulatory and statutory requirements, including AAALAC, IACUC, USDA, CDC and other in-country legislation Provides guidance, support, mentoring, and training to direct reports across multiple sites Ensures consistency and standardization of quality processes across all sites Conducts regular site visits to monitor and assess quality performance Tracks and trends product and service performance and prepares and presents status reports for key performance indicators to management Ensures timely and effective communication with customers regarding quality issues Performs other duties as assigned Minimum Requirements Education & Experience Bachelor’s degree in a relevant field +5+ years of leadership experience in Quality Assurance or Quality Management In lieu of a degree, candidates may be considered with an equivalent combination of additional relevant work experience. Preferred Certifications Six Sigma Black Belt Travel Up to 40% business travel required, including site visits across North America and EMEA. Working Conditions & Physical Requirements Extended computer and display screen usage. Ability to read, interpret materials, and communicate effectively. Critical Success Factors Customer Focus. Identifies, prioritizes and anticipates customer needs and delivers relevant, value-add, solutions to meet and exceed them Efficient. Takes responsibility for own time and effectiveness. Identifies what needs to be done and does it before being asked or before the situation requires it. Able to work things out without having to be shown too often. Seeks opportunities to contribute appropriately without direction. Communication. Able to communicate information and ideas clearly and articulately both in oral and written form. Uses appropriate language, style and methods depending on audience and the purpose of communication. Able to convey complex information clearly. Anticipates the information that others will need. Expresses ideas effectively. Practices attentive and active listening. Collaboration. Actively supports and contributes to the success of the team. Actively encourages and practices collaboration and cooperation on the team. Shares information and supports other team members. Can get things done with and through others and set realistic objectives. Seeks opportunities to develop others. Improvement Driven. Inspires and generates new solutions and approaches to issues and challenges to maximize efficiency and effectiveness through everyday practice of root cause analysis and critical thinking problem solving; Continually works to refine skills and abilities; Builds on ideas of others to come up with new ways to address issues or problems; Generates creative new solutions and approaches to issues and processes. Organization and time Management. Plans and prioritizes work, manages time appropriately to meet deadlines, follows up with others to ensure one’s own work and commitments are completed on time, deals with pressure and deadlines through good planning. *This position could be offered at different levels for candidates who qualify with a combination of advanced levels of education and/or years of experience. The salary range for this role is $120,200 - $150,000 and can adjust along with the level of the role to match the person’s relevant experience and/or education level. *This position could be offered at different levels for candidates who qualify with a combination of advanced levels of education and/or years of experience. The salary range will adjust along with the level of the role to match the person’s relevant experience and/or education level. Inotiv is a growing contemporary drug discovery and development company where we “Play to Win” in an industry rich with opportunity. Together, we face challenges and together we win in the delivery of world-class drug discovery and development solutions that impact the health and well-being of people all over the world. There’s an opportunity for everyone at all phases of a career, each individual’s unique skill set has an impact on the work we conduct. If you have the talent and desire to impact the quality of people’s lives, we have the career opportunities to make it happen. Join us in embracing research and science to impact the health and well-being of people all over the world. Salary will be commensurate with experience and responsibilities. Benefits include health and dental coverage, short- and long-term disability, paid time off, paid parental leave, 401K, and more! Inotiv is an Equal Opportunity Employer. It is our policy to provide a fair and equal employment opportunity to all persons, regardless of age, race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, genetic information, disability, national origin, veteran status, or any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination and access to benefits and training. At Inotiv, our people are our greatest asset. We are committed to equality, opportunity, and diversity, and treating our colleagues with the dignity and respect they deserve. We strive to ensure that our people achieve their full potential, and that they enjoy a rewarding career with us. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. We’re looking for people who will help us grow and support our shared purpose: to help our clients discover and develop life-changing therapies for people around the world.  As a leading contract research organization (CRO), Inotiv supports discovery and nonclinical development through investigational new drug (IND) and beyond. By leveraging our deep expertise and scientific capabilities, we help you increase efficiency, improve data, and reduce the cost of taking new drugs to market. By providing critical research models and related services, we help researchers realize the full potential of their R&D projects, all while working together to build a healthier and safer world. We hope you consider our opportunities and a future with Inotiv!