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Airport Maintenance Operations Manager-Terminal 6 JFK

March 12, 2026

Overview

Symbrant Aviation Services is seeking an accomplished and decisive Airport Maintenance Operations Manager to assume full operational leadership of the maintenance contract at JFK International Airport – Terminal 6 (T6).

This position carries complete accountability for the performance, compliance, reliability, and financial stewardship of all maintenance operations supporting Passenger Boarding Bridges (PBB) and Baggage Handling Systems (BHS) throughout the terminal.

The selected candidate will serve as the senior on-site authority, responsible for ensuring operational precision, workforce governance, safety enforcement, structured communication, contract execution, and continuous performance improvement within a complex 24/7 aviation environment.

The ideal candidate understands that uptime drives revenue, compliance protects contracts, leadership sets standards, and discipline sustains performance.

Core ResponsibilitiesContract & Operational Ownership

Assume full responsibility for execution of the JFK Terminal 6 maintenance contract, ensuring SLA compliance and operational continuity across all PBB and BHS systems.
Establish and enforce structured operating procedures that maintain uptime, minimize risk, and protect contract performance.
Lead terminal-wide operational strategy, ensuring preventive and predictive maintenance programs are executed without exception.
Drive continuous improvement initiatives to reduce repeat failures and improve system reliability.
Maintain executive-level visibility into station performance metrics and operational risks.

Workforce Governance & Leadership Authority

Lead and hold accountable all supervisors and multi-shift personnel within a 24/7 operational structure.
Conduct formal performance evaluations for Supervisors and validate performance assessments completed by supervisory staff.
Establish structured expectations related to productivity, attendance, communication, and safety compliance.
Implement coaching initiatives and, when required, structured corrective actions or Performance Improvement Plans (PIPs).
Maintain documentation integrity supporting performance governance and compliance.
Build a disciplined, high-performance culture centered on accountability and professionalism.

This role requires the confidence to make difficult operational and personnel decisions when necessary.

Data-Driven Operational Management

Monitor and analyze KPIs including uptime percentages, downtime trends, preventive maintenance completion rates, labor utilization, safety metrics, and response time performance.
Identify anomalies within BHS and PBB system data and proactively drive corrective strategies.
Utilize CMMS platforms to ensure performance transparency and compliance tracking.
Translate operational data into actionable leadership decisions that improve efficiency and reliability.

Financial & Resource Stewardship

Manage labor planning, staffing optimization, and overtime control.
Oversee material procurement, vendor performance, and inventory management.
Maintain cost discipline while protecting operational integrity.
Ensure financial decisions align with contract expectations and long-term sustainability.

Executive Communication & Stakeholder Engagement

Serve as the primary operational liaison between airport authorities, terminal stakeholders, airline representatives, vendors, and Regional Leadership.
Provide structured reporting on performance metrics, operational risks, corrective actions, and improvement initiatives.
Maintain professional executive presence during stakeholder meetings and performance reviews.
Ensure critical issues are escalated appropriately with impact analysis and recovery planning.

Safety & Regulatory Compliance

Enforce strict adherence to OSHA standards, airport authority regulations, and company safety protocols.
Maintain a zero-compromise safety culture.
Ensure audit readiness and regulatory compliance at all times.

Experience

3+ years of progressive leadership experience in airport operations, aviation infrastructure, transportation hubs, industrial operations, or comparable high-accountability environments.
3-5 years managing supervisors or multi-shift operational teams in a 24/7 setting.
Demonstrated experience overseeing complex maintenance contracts or mission-critical infrastructure operations.
Proven track record of workforce governance, structured performance management, and operational accountability.
Experience leveraging data and CMMS platforms to drive measurable performance improvements.
Strong financial awareness related to labor management, cost control, and contract execution..
OSHA 30 certification required or ability to obtain prior to start date.
Ability to obtain and maintain airport security clearance.
MBA or advanced business education strongly preferred.

Pay: $95,000.00 - $110,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...