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Administrative Assistant (12-month FTC)

February 20, 2026

Description The overall purpose of this role is to provide support for the team and to ensure the smooth and efficient running of the administrative aspects of the team’s caseload, ensuring a high level of quality and accuracy at all times. Key Responsibilities <ul><li>Set up new matter files in hard copy and on the file management system, including policy documements and diarising of file reviews.</li><li>Handle all basic procedural checks and actions on new files and ensure that files are distributed to Claims Handlers.</li><li>Conduct conflict searches on new files internally.</li><li>Chase up information relating to the case as required.</li><li>Assist claims handlers and supervisors with their daily To Do List.</li><li>Assume responsibility for basic financial administration and transactions relating to the case eg requesting payments, dealing with accounts queries, office debits.</li><li>Maintain accurate management and client information on an ongoing basis, in line with client protocols. Generate monthly reporting on cases for client review, using Excel and renewal reports as requested.</li><li>Conduct billing administration, with input from case managers as required.</li><li>Conduct post completion administration, including the archiving of closed files.</li><li>Undertake basic clerical tasks on behalf of the team eg electronic filing, updating records and photocopying.</li></ul> Skills, Knowledge and Expertise Technical Skills & Experience:<ul><li>Educated to GCSE level or equivalent with minimum C grade passes in Maths and English.</li><li>Previous experience in an administrative role is essential. Ideally, this would be within a professional services environment.</li><li>IT literate with a good working knowledge of Word and Excel.</li><li>Knowledge/previous experience of database systems would be an advantage.</li><li>Good keyboard skills are also essential.</li></ul>Personal Skills:<ul><li>Quality and customer service oriented with a concern for accuracy and an eye for detail.</li><li>Enthusiastic and flexible.</li><li>Willing to contribute and support others as part of a team effort.</li><li>Able to work to deadlines and prioritise own workload effectively.</li><li>Able to progress tasks using own initiative, seeking guidance and input from others where appropriate.</li><li>Confident oral and written communication skills.</li></ul> We are happy to talk flexible working with our Flex Forward scheme. We would encourage you to talk to us about our approach to flexible working during the hiring process if you would like to explore this further. Note for Recruitment Agencies DAC Beachcroft manages all vacancies via our in-house recruitment teams, prioritising direct sourcing and referrals. When external support is required, roles are released to selected agencies on our Preferred Supplier List (PSL). Speculative CVs sent to any DAC Beachcroft employee without prior instruction from our recruitment teams (LLP and CSG) will not be accepted, and no fees will be payable. For PSL queries, please contact: recruitment@dacbeachcroft.com or csgrecruitment@dacbeachcroft.com

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...